Why do I get an error message when selecting Word document

S

Scuba

When I select a Word to open using the Windows Explorer I get an error
message that states "The command cannot be performed because a dialog box is
open. Click, ok and then close open dialog boxes to continue." However,
there are no open dialog boxes. If I click OK then the document usually
finishes loading. I have Microsoft Office 2003 loaded on three different
machines and the same thing happens on all of them.
 
T

TF

Are you certain that there are no dialogs open? Are you using Norton Anti
Virus?



: When I select a Word to open using the Windows Explorer I get an error
: message that states "The command cannot be performed because a dialog box
is
: open. Click, ok and then close open dialog boxes to continue." However,
: there are no open dialog boxes. If I click OK then the document usually
: finishes loading. I have Microsoft Office 2003 loaded on three different
: machines and the same thing happens on all of them.
 
S

Scuba

Yes, I do use Notron Anit-virus but I do not notice any indication of
scanning the document when I am trying to open it. I suppose it could be
running in the background though.
 
T

TF

Open NAV and under Preferences, disable the Office Plug-in.

Terry


: Yes, I do use Notron Anit-virus but I do not notice any indication of
: scanning the document when I am trying to open it. I suppose it could be
: running in the background though.
:
: "TF" wrote:
:
: > Are you certain that there are no dialogs open? Are you using Norton
Anti
: > Virus?
: >
: > --
: > Terry Farrell - Word MVP
:
: >
: > : > : When I select a Word to open using the Windows Explorer I get an error
: > : message that states "The command cannot be performed because a dialog
box
: > is
: > : open. Click, ok and then close open dialog boxes to continue."
However,
: > : there are no open dialog boxes. If I click OK then the document
usually
: > : finishes loading. I have Microsoft Office 2003 loaded on three
different
: > : machines and the same thing happens on all of them.
: >
: >
: >
 

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