Why do I have no mouse input in Word?

[avius27]

I have been using Word without problems for years, and now suddenly I have no
mouse input, the program crashes every time I close a document, and I cannot
open documents by double-clicking them. No other programs are having these
issues. Please, please help!

 

[Terry Farrell]

That may be a symptom of a Word Data Key corruption - usually because Word
has been running when updates are installed.

Run Regedit and expand by double-clicking to the key below. With DATA
selected, press DELETE. Word will automatically recreate a new key when it
is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data

Symptoms of Data Key corruption may include:

• The mouse does not work when you use Word.
• You cannot open a Word document from the Search window in Windows
Vista.
• You cannot open a Word document from Windows Desktop Search.
• Word crashes when you try to start or exit Word.
• Word crashes when you open the Open dialog box.
• Word crashes when you save a document.
• Word crashes when you close a document.

If you feel uncomfortable editing the registry yourself, Microsoft have a
download that will do this for you. See MSKB 940791
http://support.microsoft.com/kb/940791

Terry Farrell - MSWord MVP

 

[IC75]

Hi Terry
Thanks for advice as it was supposed to answer my question as well...
Having click on the 'fix it' link you recommended it opened a new tab;
having allowed for dowloading, I can only see a Blank Page. I dont believe
that the Blank Page was supposed to be a dowload fix, wasnt it? Is there
anything else that could be done? Cheers

 

[IC75]

Hi Terry
It helped (just had to reduce security options down to min). Thanks a million!