Why do I need Outlook Express to install Outlook 2002?

[samurphy]

I'm installing Outlook 2002 to go along with Active Sync for my ppc 2003
Premium. Here is the error message that comes up after Outlook is installed:

Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express
4.01 or greater. You can install Outlook Express by running IE5Setup.exe
from the IE5 folder located on your CD or through the Windows Update website.

So, I look around my computer and discover that I do have Outlook Express,
but I figure I'll install IE7 just to be sure. After the install my Outlook
Express shows that it's version 6, but I still get the message. I
uninstalled and reinstalled Outlook 2002 to no avail.

What the deuce, yo?

(also, I've yet to install Active Sync)

 

[neo [mvp outlook]]

IE7 doesn't include Outlook Express.

What operating system are you using? Reason I ask is that about the only
thing I could suggest w/out knowing operating system is to take a look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;320863 and see if
you have the registry key mentioned in method 2.

 

[samurphy]

Well, I'm using Windows xp home edition (2002 service pack 2). Additionally,
the instructions seem to be for Outlook 2000 and MS Office 2000 (not sure if
that matters). Also, I don't have the Custom Installation Wizard as part of
my Office Resource Kit Tools (I don't have a Resource Kit). I don't know if
I had that registry key, but I went ahead and added it, with no improvement
to the situation. What baffles me is that I, in fact, DO have Outlook
Express 6 installed and I'm able to use it and make it my default email
program (though I don't actively use it). And, when I tried to download
Outlook Express from Microsoft's website, I was directed to install IE7.
Nothing about this situation makes sense to me.

 

[Hal Hostetler [MVP-P/I]]

You do have OE, but Outlook doesn't think so. Try removing and reinstalling
OE; you do this from Add/Remove Programs|Add/Remove Windows Components.
There may be other Registry settings involved that removing and
re-installing OE might correct.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP- Print /Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[samurphy]

I gave that a shot and had no results. I even had Outlook Express running
while I tried to run Outlook 2002 and it still gave the same error. This is
really buggin' me out.

 

[generallyhaveone]

Just so you know, I am having the exact same problem, have re-istalled
outlook and outlook express (IE6 really) in every conceivable order and can
not get outlook 2002 to start.
where does outlook 'look' to get the express version id ???????
wtfo......

 

[tmc]

Has anyone found a solution to this problem? I am also getting the same
error and can't seem to correct it.