Why do my pictures keep disappearing from view?

[lmyas]

Why do my pictures keep disappearing from view in Word? When ever I scroll,
pictures and drawing objects disappear until I click on a frame or picture
and move it a bit. I am using Windows XP and Office XP. The same happens on
my home computer where I use Windows XP and Office 2003.

 

[lmyas]

I am in Page layout view, have read the articles "WD 97..." and "I inserted
some graphics in a document, but now I can’t see them; or there is just an
empty box where one should be; or my graphics won’t print." and they didn't
help.

 

[Bob Buckland ?:-\)]

The symptoms often indicate an issue with an
outdated graphics system on the PC, even if it's
one that was just 'shipped' by the PC supplier
(software sets can stay at a fixed level for quite
a bit in mass merchandise products).

The problem isn't in Office other than the fact that
MS Word has long been a torture test for graphics
cards and drivers. Word basically just exposes
the problem.

If you right click on the desktop and choose properties
see if turning down the graphics card acceleration by
two clicks (or more) resolves the problem when you
restart Word.

Graphics card acceleration adjusts a timing loop.
Having 'max' as the setting is not always the best
performing when the system is trying to synch up
the processor requests in the graphics card loop
in the most efficient manner.

For a number of graphics cards Intel makes the chipsets/
controllers and sometimes they have their own software updates, more
often they advise the card makers who in turn do a driver
update. One of the links at the bottom of this
page may apply to your card
http://www.intel.com/support/graphics/sb/CS-004696.htm
if you've already checked the PC/graphics card maker's
websites for updates.

=========
Why do my pictures keep disappearing from view in Word? When ever I scroll,
pictures and drawing objects disappear until I click on a frame or picture
and move it a bit. I am using Windows XP and Office XP. The same happens on
my home computer where I use Windows XP and Office 2003. ??
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx

 

[lmyas]

Thankyou Bob, yes that helped. I had to knock it down four pegs, just under
half way for it to make a difference. Cheers.

 

[Mikko Valkama]

Dear Bob (and others),

I have exactly the same problem; with my new computer
and recently installed Office2003, I have huge problems with
scrolling pages with figures (never had such problems earlier).

So please tell me what to do !?! I didn't quite understand
the hint below ... If I click on the Display properties and so
on and choose Intel Graphics Media Accelerator Driver,
there's really nothing to adjust ...?!? ...

Thanks a lot for your help ... !!

BR, Mikko


--
____________________________________________

Mikko Valkama, Ph.D.
Tampere University of Technology
Institute of Communications Engineering
P.O.Box 553, FIN-33101 Tampere, FINLAND
Email: (e-mail address removed)

 

[Suzanne S. Barnhill]

Display Properties | Settings | Advanced | Troubleshooting: Hardware
acceleration.

 

[Mikko Valkama]

OK got it, thanks ... even though I'm a bit confused of
this whole matter since my new computer is supposed
to be much better in all the possible ways (really fast
processor, 2GB memory, etc) and I never had any such
problems earlier with the old setup ... anyone ..?..

BR, Mikko

 

[Bob Buckland ?:-\)]

Hi Mikko,

The PC shares resources among tasks by slicing off
bits of time as it's requested by your disk drive,
graphics card, modem/network card, etc, but basically
much faster than you can 'see' it occuring. To optimize
the allocation during a 'cycle' hardware optimatization
is to sync the cycle time for a request with what's available
so that there aren't a lot 'not yet - I'm busy' replies
from the processor.

Graphics card acceleration adjusts a timing loop.
Having 'max' as the setting is not always the best
performing when the system is trying to synch up
the processor requests in the graphics card loop
in the most efficient manner. Turning graphics card
acceleration settings to 'maximum' may get it to ask for more
requests along the line of 'are we there yet' more frequently
but it doesn't necessarily give the optimal efficiency
in getting a request for time slices answered.

For a number of graphics cards Intel makes the chipsets/
controllers and sometimes they have their own software updates, more
often they advise the card makers who in turn do a driver
update. One of the links at the bottom of this
page may apply to your card
http://www.intel.com/support/graphics/sb/CS-004696.htm
if you've already checked the PC/graphics card maker's
websites for updates.

=========

OK got it, thanks ... even though I'm a bit confused of
this whole matter since my new computer is supposed
to be much better in all the possible ways (really fast
processor, 2GB memory, etc) and I never had any such
problems earlier with the old setup ... anyone ..?..

BR, Mikko>>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx

 

[Mikko Valkama]

Thanks Bob ... I'm starting to piece together what's
going on, thanks a lot for your help ...

BR, Mikko

 

[Graham Mayor]

If your Intel chipset is the Intel® 82915G/82910GL Express Chipset Family ,
the latest driver
http://downloadfinder.intel.com/scr...543/a08/win2k_xp1411.exe&agr=N&ProductID=1764
appears to fix the problem. DON'T TRY TO USE THIS DRIVER WITH ANY OTHER
CHIPSET/ADAPTER.


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Graham Mayor - Word MVP


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