why do read receipts get stuck in message store

[T5]

Outlook 2003.

Whenever somebody asks for a read receipt and I click yes, the read receipt
gets stuck in the message store and as a result I cannot send mail. I have
to use a program called Outlookspy to release the read receipt from the
message store. Is there a fix for this?

 

[Roady [MVP]]

Stuck read receipts will not prevent you from sending new mails.
What mail account type are you using?
Do you have multiple accounts configured in Outlook?

 

[T5]

I am using a Pop3 mail account and no I do not have multiple accounts
configured

Stuck read receipts will not prevent you from sending new mails.
What mail account type are you using?
Do you have multiple accounts configured in Outlook?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Outlook 2003.

Whenever somebody asks for a read receipt and I click yes, the read
receipt gets stuck in the message store and as a result I cannot send
mail. I have to use a program called Outlookspy to release the read
receipt from the message store. Is there a fix for this?

 

[Roady [MVP]]

That should be fine then. If you are running a virus scanner that integrates
with Outlook disable this integration and see if they go correctly now.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I am using a Pop3 mail account and no I do not have multiple accounts
configured

Stuck read receipts will not prevent you from sending new mails.
What mail account type are you using?
Do you have multiple accounts configured in Outlook?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Outlook 2003.

Whenever somebody asks for a read receipt and I click yes, the read
receipt gets stuck in the message store and as a result I cannot send
mail. I have to use a program called Outlookspy to release the read
receipt from the message store. Is there a fix for this?

 

[T5]

Thanks all, I do have Norton virus scanner and I have disabled it, so what
do I do now for e mail protection?

That should be fine then. If you are running a virus scanner that
integrates with Outlook disable this integration and see if they go
correctly now.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I am using a Pop3 mail account and no I do not have multiple accounts
configured

Stuck read receipts will not prevent you from sending new mails.
What mail account type are you using?
Do you have multiple accounts configured in Outlook?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Outlook 2003.

Whenever somebody asks for a read receipt and I click yes, the read
receipt gets stuck in the message store and as a result I cannot send
mail. I have to use a program called Outlookspy to release the read
receipt from the message store. Is there a fix for this?

 

[Roady [MVP]]

Nothing. Default Outlook security settings and the on-access virus scanner
is sufficient. Integration is redundant and a pain as you noticed.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Thanks all, I do have Norton virus scanner and I have disabled it, so what
do I do now for e mail protection?

That should be fine then. If you are running a virus scanner that
integrates with Outlook disable this integration and see if they go
correctly now.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

I am using a Pop3 mail account and no I do not have multiple accounts
configured
in message Stuck read receipts will not prevent you from sending new mails.
What mail account type are you using?
Do you have multiple accounts configured in Outlook?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Outlook 2003.

Whenever somebody asks for a read receipt and I click yes, the read
receipt gets stuck in the message store and as a result I cannot send
mail. I have to use a program called Outlookspy to release the read
receipt from the message store. Is there a fix for this?

 

[GoBobbyGo]

Nothing. Default Outlook security settings and the on-access virus scanner
is sufficient. Integration is redundant and a pain as you noticed.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----

Thanks all, I do have Norton virus scanner and I have disabled it, so what
do I do now for e mail protection?

That should be fine then. If you are running a virus scanner that
integrates with Outlook disable this integration and see if they go
correctly now.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I am using a Pop3 mail account and no I do not have multiple accounts
configured
in message Stuck read receipts will not prevent you from sending new mails.
What mail account type are you using?
Do you have multiple accounts configured in Outlook?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Outlook 2003.

Whenever somebody asks for a read receipt and I click yes, the read
receipt gets stuck in the message store and as a result I cannot send
mail. I have to use a program called Outlookspy to release the read
receipt from the message store. Is there a fix for this?

Regardless, if you still can't get the receipt to send, Microsoft has a
utility you can use to delete it:

http://www.howto-outlook.com/howto/deletereadreceipt.htm