Why does Active X not install when requested on line?

B

bigbrat

I recently had to restore Win XP and reinstall Offcie 2000.
I tried several times to get updates but each time Active X did not install.
There were no reasons given for the failure.
Why does Active X not install when asked and how can I get it to install
inorder to get the updates?
Thank you
David Bratton
(e-mail address removed)
 

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