Why does email merge remove the links from my document?

[Andy Parker]

I have an HTML document that I want to send out to my mailing list.

I load it into word using the email merge function. It all looks great in
word and the links all work.

I send out the mailing, but when the people get it none of the links work,
they have all been removed.

What am I doing wrong?

 

[Doug Robbins]

What version of Word? I understand that for this to work, you need XP with
one or both of the service packs installed.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Andy Parker]

Doug,
I was missing a service pack. Thanks for your help.
Andy