Why does Excel 2000 crash when formatting a cell to Date?

[J.Vey]

XP Home
Office 2000

(2) user accounts, both administrative.

One user account works fine. When logged in under the other account, Excel
crashes when you try to format a cell to a date format. All other formats
work (Text, Currency, Number...). When I right click in a cell and select
format cell, once I select date, Excel shutsdown. If a cell is already in
Date format and I right click. As soon as I select format cell, Excel
shutsdown.

This does not happen in the other administrative account. It's not document
dependant as this happens on a new spreadsheet.

I've tried restoring the system to a couple days prior, beginning of the
month and 3 months and it still does the same thing. Is it something in the
registry?

Thanks for any help on this.

John Vey

 

[Dave Peterson]

Pure guesses...

#1. Clean up your windows Temp folder
close excel
Windows start button|Run
%temp%

And clean up as much as you can.

Open excel and test it out.

#2. Try changing to a different printer--load a different printer driver even
if you don't have a physical printer attached to the pc.

#3. Try opening excel in Safe mode and testing it once more.
close excel
windows start button|Run
type this and hit enter
excel /safe

Then use File|Open to open your workbook to test it.

Starting excel in safe mode stops lots of things from loading--including a
customized toolbar (*.xlb).

If this works, I'd close excel and find that *.xlb file(s) and rename them to
see if they were the trouble.

Use windows search and look for *.xlb (location and name will vary with the
versions of windows and excel you used).

Rename that *.xlb file to *.xlbOLD

restart excel and test it out a bit.

This does mean that you'll have to recreate any customized changes to your
toolbars, though.

If it doesn't help, delete any newly created *.xlb files and rename the *.xlbOLD
back to *.xlb.

=======
Remember that these are just guesses--they may not help at all.

 

[Dave Peterson]

One more guess.

You may want to look at the video driver, too. Maybe download an updated driver
could help.