why does file size get larger when someone saves as .rtf

[MedTrans64]

I have a medical transcription service and have 3 transcriptionists that type
a particular account. We have to save our Word documents in .rtf so they can
be imported into the practice's electronic medical record software. 2 of the
3 transcriptionists produce normal-sized documents (e.g. 310kb) however the
other transcriptionist produces documents that are 3 times that size or more.
In addition her documents seem to lose the page setup and the footer. I have
edited one of her documents, saved it as rtf (normal-sized), returned it to
her and asked her to send it back to me without doing anything to the
document and it returned about 4 times larger than it was. We are sending
via secure FTP site however the test I did recently was via secured (password
protected) e-mail and it made no difference. What could be the problem?

 

[John McGhie [MVP - Word and Word Macintosh]]

Start by replacing her Normal template. Simply Exit Word, delete it, then
empty the trash. Word will create a new one when it next re-starts.

See if that fixes it. Please report back: if that doesn't fix it, we're in
for a long hunt for the problem

Cheers

I have a medical transcription service and have 3 transcriptionists that type
a particular account. We have to save our Word documents in .rtf so they can
be imported into the practice's electronic medical record software. 2 of the
3 transcriptionists produce normal-sized documents (e.g. 310kb) however the
other transcriptionist produces documents that are 3 times that size or more.
In addition her documents seem to lose the page setup and the footer. I have
edited one of her documents, saved it as rtf (normal-sized), returned it to
her and asked her to send it back to me without doing anything to the
document and it returned about 4 times larger than it was. We are sending
via secure FTP site however the test I did recently was via secured (password
protected) e-mail and it made no difference. What could be the problem?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[DanielWalters6]

Are you aware of what was happening, or is that just the first place to go
for all "nasty" problems?


--
Dan Walters

Start by replacing her Normal template. Simply Exit Word, delete it, then
empty the trash. Word will create a new one when it next re-starts.

See if that fixes it. Please report back: if that doesn't fix it, we're in
for a long hunt for the problem

Cheers

I have a medical transcription service and have 3 transcriptionists that type
a particular account. We have to save our Word documents in .rtf so they can
be imported into the practice's electronic medical record software. 2 of the
3 transcriptionists produce normal-sized documents (e.g. 310kb) however the
other transcriptionist produces documents that are 3 times that size or more.
In addition her documents seem to lose the page setup and the footer. I have
edited one of her documents, saved it as rtf (normal-sized), returned it to
her and asked her to send it back to me without doing anything to the
document and it returned about 4 times larger than it was. We are sending
via secure FTP site however the test I did recently was via secured (password
protected) e-mail and it made no difference. What could be the problem?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[John McGhie [MVP - Word and Word Macintosh]]

No: That was "Wild guess number 1"

Word has a long-term bug named "Stranded RTF" that affects it particularly
when working in RTF, or when including items that have to be expressed in
RTF.

Sometimes, objects (often: pictures, but not always) get "stranded". The
link between the pointer in the text and the binary for the object held in
the Object Store at the end of the file is broken.

Word attempts to clean this abandoned trash up and remove it when it saves
the file on document close.

However RTF is a "fault-tolerant" format. Part of the way it works is that
an RTF Reader should process what it can and ignore anything it doesn't
understand or can't find (thereby avoiding errors and allowing for
extensibility). However, when working in RTF, if junk gets stranded by a
broken pointer while editing, the RTF writer has no way of knowing at
cleanup time that it should not be there, so it just leaves it. The junk
then continues to be saved with the file for the rest of the document's
life. It can then never be displayed or deleted, because it can't be
accessed: there is no pointer enabling Word to get hold of it.

When working in RTF, it is not unknown for RTF "junk" (often, large bitmaps
of pictures) to be written to the Normal template as a temporary store. If
it gets stranded, it stays there.

When a user creates a new document, Word copies most of the structures in
the Normal template to create the new "empty" document. If there's stranded
junk in those stores in the Normal template, it gets copied too.

So when the transcription typist creates a new document to perform a new
transcription, several megabytes of stranded junk are copied into the new
document.

Alternatively, I don't think I have met many transcription typists who
actually do a "File>New" to create a new document! Few of them could
remember how!! Most of them will simply double-click the previous
transcript for that doctor then Save As and delete the text, leaving all of
the header and preamble and layout intact. Again, when they copy the
existing document, they copy the junk.

So I'm picking the problem is stranded RTF Junk. Whether it's a bad normal
template or the user copying a bad document we're about to find out

Cheers

Are you aware of what was happening, or is that just the first place to go
for all "nasty" problems?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[DanielWalters6]

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--
Dan Walters

No: That was "Wild guess number 1"

Word has a long-term bug named "Stranded RTF" that affects it particularly
when working in RTF, or when including items that have to be expressed in
RTF.

Sometimes, objects (often: pictures, but not always) get "stranded". The
link between the pointer in the text and the binary for the object held in
the Object Store at the end of the file is broken.

Word attempts to clean this abandoned trash up and remove it when it saves
the file on document close.

However RTF is a "fault-tolerant" format. Part of the way it works is that
an RTF Reader should process what it can and ignore anything it doesn't
understand or can't find (thereby avoiding errors and allowing for
extensibility). However, when working in RTF, if junk gets stranded by a
broken pointer while editing, the RTF writer has no way of knowing at
cleanup time that it should not be there, so it just leaves it. The junk
then continues to be saved with the file for the rest of the document's
life. It can then never be displayed or deleted, because it can't be
accessed: there is no pointer enabling Word to get hold of it.

When working in RTF, it is not unknown for RTF "junk" (often, large bitmaps
of pictures) to be written to the Normal template as a temporary store. If
it gets stranded, it stays there.

When a user creates a new document, Word copies most of the structures in
the Normal template to create the new "empty" document. If there's stranded
junk in those stores in the Normal template, it gets copied too.

So when the transcription typist creates a new document to perform a new
transcription, several megabytes of stranded junk are copied into the new
document.

Alternatively, I don't think I have met many transcription typists who
actually do a "File>New" to create a new document! Few of them could
remember how!! Most of them will simply double-click the previous
transcript for that doctor then Save As and delete the text, leaving all of
the header and preamble and layout intact. Again, when they copy the
existing document, they copy the junk.

So I'm picking the problem is stranded RTF Junk. Whether it's a bad normal
template or the user copying a bad document we're about to find out

Cheers

Are you aware of what was happening, or is that just the first place to go
for all "nasty" problems?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[Phillip Jones]

That's why he's a MVP ;-)

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Daniel:

I did (write a book...)

Several of them, in fact...

That's what I do for a living

But trust me, I am not the only inhabitant of this sanity-free-zone with a
bad case of typographical diarrhoea

Cheers

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[MedTrans64]

Ok, the transcriptionist did create a new normal template for the work and
this file size problem has been resolved. Often in transcription, the
transcriptionist has an actual template for each doctor. For each dictation,
the transcriptionist will use the file-new-template (on my computer)
functions to create the document. There are some however that start with a
blank document and use a format saved in AutoText and insert section breaks
between each patient.

Thanks for your help on this John. It is much appreciated!

Hi Daniel:

I did (write a book...)

Several of them, in fact...

That's what I do for a living

But trust me, I am not the only inhabitant of this sanity-free-zone with a
bad case of typographical diarrhoea

Cheers

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[John McGhie [MVP - Word and Word Macintosh]]

Excellent Yes, there are a variety of ways of doing this: template per
doctor, AutoText per doctor, or Macro that interprets the doctor's name.
Separate template per doctor has the advantage that if one template breaks,
it is very quick to re-create it from another doctor's template

And thanks for writing back to tell us how you went. That's the only "pay"
we get (or need...) to keep US coming back

Cheers

Ok, the transcriptionist did create a new normal template for the work and
this file size problem has been resolved. Often in transcription, the
transcriptionist has an actual template for each doctor. For each dictation,
the transcriptionist will use the file-new-template (on my computer)
functions to create the document. There are some however that start with a
blank document and use a format saved in AutoText and insert section breaks
between each patient.

Thanks for your help on this John. It is much appreciated!

Hi Daniel:

I did (write a book...)

Several of them, in fact...

That's what I do for a living

But trust me, I am not the only inhabitant of this sanity-free-zone with a
bad case of typographical diarrhoea

Cheers

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[MedTrans64]

John,
I hope you can help me again with this same transcriptionist. The footer on
each document is gone when I receive the document however it is there when
she creates and sends me the document. What would cause the footer to
disappear? She is using 2000 and I am using 2003--any issues with that?
Thanks in advance for any help.

Excellent Yes, there are a variety of ways of doing this: template per
doctor, AutoText per doctor, or Macro that interprets the doctor's name.
Separate template per doctor has the advantage that if one template breaks,
it is very quick to re-create it from another doctor's template

And thanks for writing back to tell us how you went. That's the only "pay"
we get (or need...) to keep US coming back

Cheers

Ok, the transcriptionist did create a new normal template for the work and
this file size problem has been resolved. Often in transcription, the
transcriptionist has an actual template for each doctor. For each dictation,
the transcriptionist will use the file-new-template (on my computer)
functions to create the document. There are some however that start with a
blank document and use a format saved in AutoText and insert section breaks
between each patient.

Thanks for your help on this John. It is much appreciated!

Hi Daniel:

I did (write a book...)

Several of them, in fact...

That's what I do for a living

But trust me, I am not the only inhabitant of this sanity-free-zone with a
bad case of typographical diarrhoea

Cheers


On 13/11/06 11:36 PM, in article
(e-mail address removed), "DanielWalters6"

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[CyberTaz]

The footer is probably there - the first thing to check is on your system -
make sure you don't have Tools>Options>View set to hide white space. There
should be a check in the box for 'White space between pages'... You can also
click the edge of the page to turn the white space back on - which is
probably how it got turned off in the first place (assuming I'm right).

And of course Headers & Footers only display in Print Layout View (but you
probably knew that )

HTH |:>)
Bob Jones
[MVP] Office:Mac

John,
I hope you can help me again with this same transcriptionist. The footer on
each document is gone when I receive the document however it is there when
she creates and sends me the document. What would cause the footer to
disappear? She is using 2000 and I am using 2003--any issues with that?
Thanks in advance for any help.

Excellent Yes, there are a variety of ways of doing this: template per
doctor, AutoText per doctor, or Macro that interprets the doctor's name.
Separate template per doctor has the advantage that if one template breaks,
it is very quick to re-create it from another doctor's template

And thanks for writing back to tell us how you went. That's the only "pay"
we get (or need...) to keep US coming back

Cheers

Ok, the transcriptionist did create a new normal template for the work and
this file size problem has been resolved. Often in transcription, the
transcriptionist has an actual template for each doctor. For each dictation,
the transcriptionist will use the file-new-template (on my computer)
functions to create the document. There are some however that start with a
blank document and use a format saved in AutoText and insert section breaks
between each patient.

Thanks for your help on this John. It is much appreciated!

:

Hi Daniel:

I did (write a book...)

Several of them, in fact...

That's what I do for a living

But trust me, I am not the only inhabitant of this sanity-free-zone with a
bad case of typographical diarrhoea

Cheers


On 13/11/06 11:36 PM, in article
(e-mail address removed), "DanielWalters6"

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[MedTrans64]

Definitely not there. The white space is not hidden and when I view
header/footer, the header is there but nothing for the footer. I am puzzled.

The footer is probably there - the first thing to check is on your system -
make sure you don't have Tools>Options>View set to hide white space. There
should be a check in the box for 'White space between pages'... You can also
click the edge of the page to turn the white space back on - which is
probably how it got turned off in the first place (assuming I'm right).

And of course Headers & Footers only display in Print Layout View (but you
probably knew that )

HTH |:>)
Bob Jones
[MVP] Office:Mac

John,
I hope you can help me again with this same transcriptionist. The footer on
each document is gone when I receive the document however it is there when
she creates and sends me the document. What would cause the footer to
disappear? She is using 2000 and I am using 2003--any issues with that?
Thanks in advance for any help.

Excellent Yes, there are a variety of ways of doing this: template per
doctor, AutoText per doctor, or Macro that interprets the doctor's name.
Separate template per doctor has the advantage that if one template breaks,
it is very quick to re-create it from another doctor's template

And thanks for writing back to tell us how you went. That's the only "pay"
we get (or need...) to keep US coming back

Cheers


On 16/11/06 3:10 AM, in article
(e-mail address removed), "MedTrans64"

Ok, the transcriptionist did create a new normal template for the work and
this file size problem has been resolved. Often in transcription, the
transcriptionist has an actual template for each doctor. For each dictation,
the transcriptionist will use the file-new-template (on my computer)
functions to create the document. There are some however that start with a
blank document and use a format saved in AutoText and insert section breaks
between each patient.

Thanks for your help on this John. It is much appreciated!

:

Hi Daniel:

I did (write a book...)

Several of them, in fact...

That's what I do for a living

But trust me, I am not the only inhabitant of this sanity-free-zone with a
bad case of typographical diarrhoea

Cheers


On 13/11/06 11:36 PM, in article
(e-mail address removed), "DanielWalters6"

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410



--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[CyberTaz]

Sorry it wasn't that simple, but that is one of the most common solutions
when h/f go bye-bye in Word 2003. Then the next 3 likelihoods:

1- Is the document being saved as something other than a Word .doc file
format? Some formats don't retain h/f content. Word RTF _should_ be OK, but
something is nagging in the back of my mind re Word 2000 RTF - may be my
imagination, though

2- How is the doc being 'sent' to you? - specific method?

3- If the footer comprises content that relies on a macro in some way, check
the Security settings on your system (Tools>Macro>Security). If it is
anything higher than Medium the file opens without executing the macro and
*doesn't* provide notification that they exist. Temporarily reset to Medium
or Low & open one of the files.

There should be no inherent compatibility problem with anything going back
to Word 95. I'm certain there is something about settings or transport that
is keeping the footer from showing up. What happens if you 'send' one of the
"footer-less" files back to her or to someone else?

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[MedTrans64]

1. Starts as a Word Template, being saved as a Word .doc format, and then
"save as" .rtf.

2. Email attachment.

3. Nothing with a macro in the footer. I set mine to low, tried to open
the document, and nothing.

I should add that this does not happen with any of my other
transcriptionists and from what she has told me, she is not doing anything
different than they are. They have 2003 on their computers if that makes a
difference. Thanks for any help.

 

[Phillip Jones]

Sorry it wasn't that simple, but that is one of the most common solutions
when h/f go bye-bye in Word 2003. Then the next 3 likelihoods:

Word2003?? Are you answering something for Mac or PC.

1- Is the document being saved as something other than a Word .doc file
format? Some formats don't retain h/f content. Word RTF _should_ be OK, but
something is nagging in the back of my mind re Word 2000 RTF - may be my
imagination, though

2- How is the doc being 'sent' to you? - specific method?

3- If the footer comprises content that relies on a macro in some way, check
the Security settings on your system (Tools>Macro>Security). If it is
anything higher than Medium the file opens without executing the macro and
*doesn't* provide notification that they exist. Temporarily reset to Medium
or Low & open one of the files.

There should be no inherent compatibility problem with anything going back
to Word 95. I'm certain there is something about settings or transport that
is keeping the footer from showing up. What happens if you 'send' one of the
"footer-less" files back to her or to someone else?

Regards |:>)
Bob Jones
[MVP] Office:Mac

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>

 

[MedTrans64]

She has decided to delete everything and start over with a "fresh" document,
header/footer, etc. and see if that makes a difference. If it doesn't, I
will be back on the board seeking help once again. Thank you for your help
so far. It is much appreciated.

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Whatever Your Name Is...

My first thought is "How do you KNOW the footer is there on her machine?
Have you SEEN it??"

No, there are no issues between Word 2000 and Word 2003. Word 2003 writes a
higher level of RTF than Word 2000, but going the other way should not make
any difference.

OK, so let's run through the possibilities:

1) What paper size is she using?

2) What printer driver is she using (Exact model: and version number...)

3) What is the document bottom margin set to?

4) What View setting are you using? Print Layout view or Print Preview?

5) Are you using Tracked Changes? Is she? What is the View setting on
your tracked changes?

6) What is the setting of Tools>Options>View>Image placeholders?

7) What's in the footer? If it's text, what style is she using on the
footer paragraph?

8) What template is in use?

9) Is the template attached with "Automatically update styles on open"?
Could a style in your template be overriding?

Are you using Macs or PCs? This is a Macintosh group: Word 2000 and Word
2003 are not available on the Mac, so you'll get better advice from the
neighbours down the passage

Hope this helps

John,
I hope you can help me again with this same transcriptionist. The footer on
each document is gone when I receive the document however it is there when
she creates and sends me the document. What would cause the footer to
disappear? She is using 2000 and I am using 2003--any issues with that?
Thanks in advance for any help.

Excellent Yes, there are a variety of ways of doing this: template per
doctor, AutoText per doctor, or Macro that interprets the doctor's name.
Separate template per doctor has the advantage that if one template breaks,
it is very quick to re-create it from another doctor's template

And thanks for writing back to tell us how you went. That's the only "pay"
we get (or need...) to keep US coming back

Cheers

Ok, the transcriptionist did create a new normal template for the work and
this file size problem has been resolved. Often in transcription, the
transcriptionist has an actual template for each doctor. For each dictation,
the transcriptionist will use the file-new-template (on my computer)
functions to create the document. There are some however that start with a
blank document and use a format saved in AutoText and insert section breaks
between each patient.

Thanks for your help on this John. It is much appreciated!

:

Hi Daniel:

I did (write a book...)

Several of them, in fact...

That's what I do for a living

But trust me, I am not the only inhabitant of this sanity-free-zone with a
bad case of typographical diarrhoea

Cheers


On 13/11/06 11:36 PM, in article
(e-mail address removed), "DanielWalters6"

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

 

[MedTrans64]

Apparently she found something that she was doing that caused the footer to
disappear. She deleted everything and started over and now the documents are
fine. Thanks for all of your help.

Hi Whatever Your Name Is...

My first thought is "How do you KNOW the footer is there on her machine?
Have you SEEN it??" Actually yes when the document was faxed to me.

No, there are no issues between Word 2000 and Word 2003. Word 2003 writes a
higher level of RTF than Word 2000, but going the other way should not make
any difference.

OK, so let's run through the possibilities:

1) What paper size is she using?

2) What printer driver is she using (Exact model: and version number...)

3) What is the document bottom margin set to?

4) What View setting are you using? Print Layout view or Print Preview?

5) Are you using Tracked Changes? Is she? What is the View setting on
your tracked changes?

6) What is the setting of Tools>Options>View>Image placeholders?

7) What's in the footer? If it's text, what style is she using on the
footer paragraph?

8) What template is in use?

9) Is the template attached with "Automatically update styles on open"?
Could a style in your template be overriding?

Are you using Macs or PCs? This is a Macintosh group: Word 2000 and Word
2003 are not available on the Mac, so you'll get better advice from the
neighbours down the passage

Hope this helps

John,
I hope you can help me again with this same transcriptionist. The footer on
each document is gone when I receive the document however it is there when
she creates and sends me the document. What would cause the footer to
disappear? She is using 2000 and I am using 2003--any issues with that?
Thanks in advance for any help.

Excellent Yes, there are a variety of ways of doing this: template per
doctor, AutoText per doctor, or Macro that interprets the doctor's name.
Separate template per doctor has the advantage that if one template breaks,
it is very quick to re-create it from another doctor's template

And thanks for writing back to tell us how you went. That's the only "pay"
we get (or need...) to keep US coming back

Cheers


On 16/11/06 3:10 AM, in article
(e-mail address removed), "MedTrans64"

Ok, the transcriptionist did create a new normal template for the work and
this file size problem has been resolved. Often in transcription, the
transcriptionist has an actual template for each doctor. For each dictation,
the transcriptionist will use the file-new-template (on my computer)
functions to create the document. There are some however that start with a
blank document and use a format saved in AutoText and insert section breaks
between each patient.

Thanks for your help on this John. It is much appreciated!

:

Hi Daniel:

I did (write a book...)

Several of them, in fact...

That's what I do for a living

But trust me, I am not the only inhabitant of this sanity-free-zone with a
bad case of typographical diarrhoea

Cheers


On 13/11/06 11:36 PM, in article
(e-mail address removed), "DanielWalters6"

WOW,

You've responded to several of my other comments I've made in the last
couple of days - you seem to really know your stuff !

You should write a book?

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410



--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410