Hi Raymond,
The local MS subsidiaries vary in how they do fulfillment
of product updats. You may want to contact the local MS
Office through the links on
http://microsoft.com/worldwide
======
This is fine if you live in the USA. I live in Thailand and your ordering
system does not cover anywhere ouotside of the USA.
As has been already said 5 hours or more is just not possible certainly in
this country anyway.
I consider that Microsoft has a responsibility to provide support for the
software they sell irrespective of the country it is used in.
Is there any way I can get a copy of the SP3 fixes on CD? >>
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Let us know if this helped you,
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx