M
Mike Ward
(NB I seem to have found a way round this problem - see below - but I am
still puzzled as to why it occurred)
Outlook 2007 stops working under vista home premium 64 bit when trying to
connect to microsoft exchange server or direct to pop/smpt mail server
(running outlook in 32bit mode).
Tried uninstalling Office and re-installling (this after running all
possible diagnostics and repairs on office).
This time round the "check names" function worked and the server and user
names were successfully underlined. However, Outlook stopped working again
when I clicked next.
Tried deleting my pop/smpt account (which I had only created in the first
place because I could not get outlook to work with exchange server).
SUCCESS! Outlook sprang into life, connected to our exchange server, and
started working perfectly!
Next time I started outlook and connected to exchange server, I checked
"remember password" BIG MISTAKE! Outlook stopped working again (when outlook
does this, it won't even start in safe mode BTW).
Since then I type in the exchange server password every time and leave teh
checkbox unchecked and have not had any further problems with outlook.
My experiences would seem to stem from a problem with the home premium
edition of vista 64 bit. Same version of outlook with same settings worked
fine in xp and other versions of vista (I've not carried out a systematic
check though).
All very curious. Hope posting this helps someone else even if it does not
spur MS to get to the bottom of the problem and fix it.
still puzzled as to why it occurred)
Outlook 2007 stops working under vista home premium 64 bit when trying to
connect to microsoft exchange server or direct to pop/smpt mail server
(running outlook in 32bit mode).
Tried uninstalling Office and re-installling (this after running all
possible diagnostics and repairs on office).
This time round the "check names" function worked and the server and user
names were successfully underlined. However, Outlook stopped working again
when I clicked next.
Tried deleting my pop/smpt account (which I had only created in the first
place because I could not get outlook to work with exchange server).
SUCCESS! Outlook sprang into life, connected to our exchange server, and
started working perfectly!
Next time I started outlook and connected to exchange server, I checked
"remember password" BIG MISTAKE! Outlook stopped working again (when outlook
does this, it won't even start in safe mode BTW).
Since then I type in the exchange server password every time and leave teh
checkbox unchecked and have not had any further problems with outlook.
My experiences would seem to stem from a problem with the home premium
edition of vista 64 bit. Same version of outlook with same settings worked
fine in xp and other versions of vista (I've not carried out a systematic
check though).
All very curious. Hope posting this helps someone else even if it does not
spur MS to get to the bottom of the problem and fix it.