why does outlook create new .ost file?

T

Tony Logan

My company is in the process of migrating users from Office 2003 to Office
2007. I used the 2007 customization tool to configure the installation. We
use an existing .PRF file for our users Outlook profile settings.

The install works fine, and when I open Outlook, it works correctly, but I'm
trying to determine why, rather than using the existing outlook.ost file at
C:\Documents and Settings\[username]\Local Settings\Application
Data\Microsoft\Outlook\, it creates a new one and calls it outlook0.ost.

Is this normal behavior?
 

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