Why does Outlook mark RSS feeds as junk mail?

[mary branscombe]

I use Outlook 2007 in cached mode against Exchange/SBS 2003. Today my mail
profile or OST file became corrupted; ScanOST and ScanPST only succeeded in
creating duplicate empty folders and making them the defaults, so I had to
copy items from the old Exchange folders into the new ones. I did not copy
any RSS feed messages. I switched cached mode back on and once Outlook had
imported all my mail it began reading the RSS feeds - and marking all of them
as junk. I have set the hunk filter to Low but I still am seeing all my RSS
feeds in the Junk mail folder. Any ideas? This has been a horribly
frustrating day - Outlook has also lost all my custom categories and I think
message flags are also different. I have no idea how the corruption happened
- everything was fine when I hibernated Vista last night.

 

[Roady [MVP]]

Why did you go through the trouble of trying to fix the ost-file? Just wipe
it out and connect to the Exchange server; it will rebuild automatically.

In many cases you would only want to try to fix an ost-file when you are on
a really slow or expensive (pay per MB) connection and you have a large
mailbox and you really need to get to your data or have no other way to
contact the online server.

 

[mary branscombe]

well, yes, obviously I know this *now* ;-(

I ran it because my server admin asked me to; also, the MS Web page that
describes ScanOST and ScanPST doesn't say 'don't run this unless you have no
alternative'.

I have already tried deleting the OST and the profile and reconnecting to
the Exchange server; it is after doing this that I discovered that the custom
categories (all 40 of them) are gone and that I am watching the RSS feeds be
marked as junk.

 

[Roady [MVP]]

Do you get the same results (with new items) when connecting to Exchange
with Cached Exchange Mode turned off?

Either way; I would still recommend to recreate the ost-file.