why does preview cause Word 2007 to crash?

S

SewingWoman

In my "Documents" file list, if I click on an old Word file, I sometimes get
a Preview in the right column, but more often, it causes Word 2007 to crash.
I get the "click here for an update that may help" but when I do, the Update
screen says there are no updates. I finally got enough crashes that Vista
offered to run diagnostics. Almost all were fine except for 1 that said
there's an update available -- but I can't seem to get it because it says I'm
up-to-date. I don't know how to stop this from happening.

Regards,
Connie
SewingWoman
(with a brand new Vista Home Premium computer)
 

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