Why does "unread mail" and "flagged" stop working when Cache is on

[Mad Force]

As the subject says, I turned on Cache and now the "unread mail" and "flagged" folders no longer work. Why???

 

[Diane Poremsky [MVP]]

Is the mailbox completely cached on your computer?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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[Mad Force]

How do I determine that?

Bascically, it's a corporate account where 90% of the mail sits on the server and 10% is routed to local .pst files via rules wizard (until I run Auto Archive). All I did was go to advanced options and turn on "cache email" because the connection to the server was consantly breaking and getting REALLY annoying having to wait 30 seconds to a minute to read a message (problem started with Office 2003; never occurred with previous Office editions). The cache fixed the problem, but now my favorite feature of Office 2003 (the "Unread" and "For Follow up folders") no longer work (they're greyed out and italicized).

Is the mailbox completely cached on your computer?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

As the subject says, I turned on Cache and now the "unread mail" and
"flagged" folders no longer work. Why???

 

[Mad Force]

Never mind. I have no idea why they were greyed out and italicized, but just for shits and grins I clicked the folder names and they re-enabled and now they're working.

How do I determine that?

Bascically, it's a corporate account where 90% of the mail sits on the server and 10% is routed to local .pst files via rules wizard (until I run Auto Archive). All I did was go to advanced options and turn on "cache email" because the connection to the server was consantly breaking and getting REALLY annoying having to wait 30 seconds to a minute to read a message (problem started with Office 2003; never occurred with previous Office editions). The cache fixed the problem, but now my favorite feature of Office 2003 (the "Unread" and "For Follow up folders") no longer work (they're greyed out and italicized).

Is the mailbox completely cached on your computer?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

As the subject says, I turned on Cache and now the "unread mail" and
"flagged" folders no longer work. Why???

 

[Diane Poremsky [MVP]]

They aren't live if they haven't been used - and if you don't use them for a
few weeks, they'll be in the unused state again.

--

Never mind. I have no idea why they were greyed out and italicized, but
just for shits and grins I clicked the folder names and they re-enabled
and now they're working.

How do I determine that?

Bascically, it's a corporate account where 90% of the mail sits on the
server and 10% is routed to local .pst files via rules wizard (until I
run Auto Archive). All I did was go to advanced options and turn on
"cache email" because the connection to the server was consantly breaking
and getting REALLY annoying having to wait 30 seconds to a minute to read
a message (problem started with Office 2003; never occurred with previous
Office editions). The cache fixed the problem, but now my favorite
feature of Office 2003 (the "Unread" and "For Follow up folders") no
longer work (they're greyed out and italicized).

Is the mailbox completely cached on your computer?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

As the subject says, I turned on Cache and now the "unread mail" and
"flagged" folders no longer work. Why???