Why does Word load slowly when I open a document from a shortcut?

J

jkphillips79

Whenever I open a Word doc or an Excel xls it takes 30-60 seconds for the app
to open and the document to load. This only occurs if I open from a shortcut
or DOS prompt. If I open a document from inside the app itself (File, Open),
it loads with no delay. It doesn't appear to be a resource issue (my CPU is
low throughout the entire process) and I'm running Office 2000 SR-1 on
Windows 2000 Server SP4. An office uninstall/reinstall will not resolve the
issue. This is not occurring on all of my clients (which all come from a
standard build) and they all run the same version of Windows and Office with
no access to Windows Updates.
 

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