Why doesn't the Entourage '04 Junk E-mail program work properly?

[Gus25]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I recently switched from Windows PC to Mac just within the last year, specifically because I was so sick & tired of all the problems with XP & Vista that I finally gave up. However, the one program I simply could not live without was Outlook. It was versatile and always worked the way it said it would, at least for me it did.

Now I've spent about the last 5 months with my MacBook Pro and it's like I've come home. I absolutely love it. The only thing I missed was...you guessed it; Outlook. So just imagine how excited I was to learn that not only could I transfer all of my important Microsoft docs such as powerpoint, exel and word, but I could also (presumably) have the same reliability as Outlook with the Mac version, Entourage!!!

((sigh)) There is no such thing as the best of both worlds.

Ever since I started using Entourage I've had nothing but problems with Junk E-mail and the calendar, to the point where I'm just about to give up, count my blessings, and try desperately not to get extremely angry about the money I spent on this software.

Non-junk goes into the junk folder, and nothing but crap gets through to my inbox. I've followed directions given by Diane Ross and other "MVPs", on other such forums, to the letter and the problems persist. Sometimes it's the same problem as before, and sometimes it's something new.

So I guess my real question is: Is this MS's way of getting back at me for leaving the fold? Or was I really just that stupid to think I could have the best of both worlds?

Also

Does anyone out there know of an email & project organization program that compares to Outlook, but is NOT a MS product for Mac?

Thanx bunches. --Gus--

 

[Diane Ross]

Ever since I started using Entourage I've had nothing but problems with Junk
E-mail and the calendar, to the point where I'm just about to give up, count
my blessings, and try desperately not to get extremely angry about the money I
spent on this software.

What kinds of problems are you having with the calendar?

Non-junk goes into the junk folder, and nothing but crap gets through to my
inbox. I've followed directions given by Diane Ross and other "MVPs", on other
such forums, to the letter and the problems persist. Sometimes it's the same
problem as before, and sometimes it's something new.

First, the problems you are having are not typical. Entourage does very well
in managing junk. I can give you some general directions, but you might need
some hands on support. It's probably some little thing you are doing wrong
that can only picked up when a direct examination of your Identity.

I would first uncheck all your rules (this includes the Mailing List Manager
rules). Tell us if you see any changes to what happens to junk. It's also
possible your rules are set incorrectly.

Do you have any junk rules set up?

Have you checked to see if any MLM rules have been accidentally created
that's moving the mail to the wrong folder?

If you are interested in personal support you can contact me off list.

Does anyone out there know of an email & project organization program that
compares to Outlook, but is NOT a MS product for Mac?

Not yet.....