Why doesn't Word allow you to choose outlook contacts as the sourc

R

rllngriver

Has anyone created an update to correct this problem. I have Office 2003(word
2003, outlook 2003)

I click on Work
Go to the mail merge wizard
choose letter
try to choose outlook contacts
and then I get a message that says this operation can not be completed
because of dialog or database failure please try again later

Why doesn't it work? I know several people have written a similiar question
and it seems the only solution is to run mail merge from outlook. Is that the
only alternative or can the Microsoft programmers correct this bug?

Thank you for your help.
 
G

Graham Mayor

R

rllngriver

Sorry. I meant to say not allow. I fixed it, though. It seems to be an
update that may have caused this. I ran detect and repair which brought be
back to the default installation settings. It now works by using Word and
then choosing outlook contacts as the source for the recipients. Thank you
for your time.
 

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