Why don't my rules work any more?

[jocar]

I installed a secondary hard drive and moved all my data to it, including my
pst file. While I can send and receive email, my rules don't work. I have
to open up the Rules Wizard and "Run Now." I keep hoping that eventually my
rules will kick in agan, but they haven't after several attempts. Any ideas
what's wrong and how to fix it?
Thanks.

 

[Brian Tillman]

I installed a secondary hard drive and moved all my data to it,
including my pst file. While I can send and receive email, my rules
don't work. I have to open up the Rules Wizard and "Run Now." I
keep hoping that eventually my rules will kick in agan, but they
haven't after several attempts. Any ideas what's wrong and how to
fix it?

I suspect that something damaged them when you moved the PST. If you don't
migrate Outlook files correctly, either they or your mail profile can get
damaged. If I were in your shoes, I'd first start by exporting the rules
with the Rules wizard, deleting the rules, creating a new mail profile,
pointing it at your existing PST, starting Outlook with the /cleanrules
command line switch (if your Outlook version supports it. Since you didn't
state your Outlook version, only you can discover that), and importing the
rules again.

 

[Diane Poremsky [MVP]]

rules are tied to the data store location - see if resetting the folder (or
the condition, if you aren't moving them) helps.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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