Why is "always show full menus" cleared on each run?

[dskaplan]

With Office 2000, I always set "always show full menus" using
Tools...Customize...Options.

After upgrading to Office 2003, I do the same. But each time I run Word, for
example, I get the partial menus and the checkbox is cleared. Same thing
happens with PowerPoint, Excel, ...

Any idea how to fix this?

 

[Bob I]

Perhaps Adobe Acrobat is preventing your choices to be saved?

After making the change hold down CTRL and Shift together, click on
File, and then click on Save All.

 

[dskaplan]

Thank you, Bob. did I upgrade to Acrobat 7 at the same time as Office 2003.

I tried your suggestion. But even when holding CTRL and Shift together and
clicking File in PowerPoint or Outlook, I do not get a "Save All" item on the
File menu.

Any other suggestion on forcing the change in programs other than Word?

 

[Bob I]

Then disable interfering software until changes are made?

 

[Beth Melton]

Are you certain this change was applied to Word?? Using File/Save All
in Word will force a save to your Normal.dot. However the
Tools/Customize options are stored in the Registry and not Normal.dot.

If your Tools/Customize options are not being preserved then do your
security settings prevent you from updating the Registry?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Bob I]

Sorry, I was thinking Toolbar changes.

Are you certain this change was applied to Word?? Using File/Save All
in Word will force a save to your Normal.dot. However the
Tools/Customize options are stored in the Registry and not Normal.dot.

If your Tools/Customize options are not being preserved then do your
security settings prevent you from updating the Registry?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Echo S]

PowerPoint doesn't have a "save all" option like Word does, because there's
not a normal.dot (or a normal.pot, in PPT's case) to save. PPT doesn't hold
these types of settings in its blank template (blank.pot or blank
presentation.pot), it puts them in the registry. I'd guess you don't have
the correct permissions or something.