why is colour in shapes or background not visible until print pre.

[Mousey]

When creating a shape or adding a background to a document in publisher 2003,
the colour or background is not visible until you go to print preview. This
happens on a friends PC but I can't reproduce it. He was told to upgrade the
ram on his graphics card which he did, but that made no difference. He can
put photographs and coloured text or clipart and view it - just not colour in
shapes or backgrounds. Other applications do not have this problem.

 

[Mary Sauer]

Upgrading the RAM isn't going to help if the driver is outdated.
Have your friend slide the acceleration down on his adapter, control panel, display
folder, settings tab, advanced button, troubleshoot tab.
If this corrects his issue, visit the manufacturer's web site for an upgraded driver.

 

[Mousey]

Thanks Mary

Tried this and made no difference at all. Other applications have no
problem what so ever and graphics card appears to working well. It looks
like a setting or similar that is preventing the colour showing but I'm
unable to find one that fixes it.

 

[Mary Sauer]

Does he have detailed display enabled? View, pictures, detailed display.
Look at the commercial printing as well.