Why is it continuously contacting server

S

Stephanie

I have had to uninstall and reinstall Office 2007. Ever since then, outlook
is almost continuously contacting the server. It does this so often that i
barely have time to delete messages or even read them.

I ran diagnostics and nothing was found.

It is running my limited download up to near 90% and I am getting notices
from my ISP on this.

How can I fix this?
 
G

Gordon

Stephanie said:
I have had to uninstall and reinstall Office 2007.

Why? Uninstalling and re-installing is almosr NEVER the way to solve
problems.


Ever since then, outlook
is almost continuously contacting the server. It does this so often that i
barely have time to delete messages or even read them.

I ran diagnostics and nothing was found.

It is running my limited download up to near 90% and I am getting notices
from my ISP on this.

What time interval is set in Send and Receive Settings?
 
S

Stephanie

Well, I completely had to wipe out my hard drive and reformat it, etc....
When I reloaded my backup, I had to reinstall the Office 2007 software and I
installed the Business Contact manager portion in which I didn't before. This
problem started after this. So I uninstalled the complete package of Office
and reinstalled it without the Contact Manager but the problem continues.
 
D

DL

Theres still no reason to uninstall completely, you simply uninstall BCM.
In Outlook under Tools>Options>Mail Setup>Send/Receive iether amend the
schedule send/receive to 10 mins or more, or untick in which case you will
have to manually send/receive when you need.
 
S

Stephanie

I have done the automatic update and have all that it gave me. As far as
"sync" errors, I don't know what those are but I have not receieved any pop
up messages stating I had any errors.

For the post before yours, it doesn't matter that I change how often it
sends/receives.... it still does it and it use to work without having to
manually do it.

Diane Poremsky said:
Do you have all the updates installed? (Including the one from
http://support.microsoft.com/?kbid=957909)

Do you have any sync errors?


--
Diane Poremsky [MVP - Outlook]



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Stephanie said:
I have had to uninstall and reinstall Office 2007. Ever since then,
outlook
is almost continuously contacting the server. It does this so often that i
barely have time to delete messages or even read them.

I ran diagnostics and nothing was found.

It is running my limited download up to near 90% and I am getting notices
from my ISP on this.

How can I fix this?
 

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