Why is my Word menu bar locked?

C

cindyq

My team just installed Office 2003 Professional. Now, when we open Word, the
menu bar is locked. I've found that clicking the Hide/Show icon will fix it
for one use. I have to repeat the process everytime I want to select an item
from the menu. Another team member has found that dragging the menu task bar
to a new location will allow him to fix it. Again, it only works for one use
and the action must be repeated. These are poor workarounds, and we would
like to find a permanent solution.
 

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