Why is office update is unable to check for updates?

[blondiesque]

Could someone walk me through how to figure out why the office udpates no
longer works on my computer?

I don't think its the frist two reasons
(http://office.microsoft.com/en-ca/FX010404541033.aspx). But how do I know
which one, of the other reasons, is the reason? And then what?

 

[P.Lanz]

Have got the same problem. checking stops at 40% and then a page with
possible reasons comes up. None of these applies.
I wonder why no MVP Guy specialized on MS Office is around in this
news group.

 

[JP]

I am also having the exact same problem. I did a search
for the *.msp files the error page says may be missing,
and I couldn't find them, though I have never deleted
them. I downloaded and successfully installed SP3
manually, but that still doesn't allow me to run the
update program.

I sure wish someone knew where to find a solution to this
problem.

Anyone?

-----Original Message-----
Have got the same problem. checking stops at 40% and then a page with
possible reasons comes up. None of these applies.
I wonder why no MVP Guy specialized on MS Office is around in this
news group.

the office
udpates no

ca/FX010404541033.aspx). But how do

 

[garfield-n-odie]

What version of Office? What version of Windows? Do you get an error
message, and if so, what does it say? Does the computer just stop responding
at some point during the update process?

See http://support.microsoft.com/?kbid=304498 "Update process quits
unexpectedly after you click 'Check for Updates' on the Office Update Web
site" and http://support.microsoft.com/?kbid=295823 "Error Message: This
Patch Package Could Not Be Opened".

 

[garfield-n-odie]

See http://support.microsoft.com/?kbid=304498 "Update process quits
unexpectedly after you click 'Check for Updates' on the Office Update Web
site".

 

[garfield-n-odie]

See http://support.microsoft.com/?kbid=295823 "Error Message: This Patch
Package Could Not Be Opened".

 

[blondiesque]

Thanks P.Lanz and JP... its good to know I'm not the only one.

When I try to use the Office Update... after 40%, I get a new iewindow
(http://office.microsoft.com/en-ca/FX010404541033.aspx ) called Office Update
is unable to check for updates.

My computer doesn't hang-up or anything.

I'm running on windowsxp but I'm not sure what version of Office I'm using
(how do I find out?), plus I have powerpoint, frontpage, and publisher.

Could this inability have something to do with the last two programs
installed? Maybe they were upgrades to windows isntaller version 1.1. How
do I find out what installer version I have? Can I just deinstall it and
somewhere, download, and reinstall?

I followed all the directions at
http://communities2.microsoft.com/c...-71bf1284a66c&dglist=&ptlist=&exp=&sloc=en-us
by torgeir...

And it still doesn't work... goes to 40%, then new window saying unable to.

Any advice, anyone??