Why no message generate to outbox of Outlook

[kennylai.home]

When I use Windows Vista, Office 2003 or Office 2007 to make mail merge to
email. It work fine.
After I make a clean install of Windows 7 or Windows 2008 and use Windows
2003 or Windows 2007. The Mail format can only work fine when mail format is
HTML.

No message generate to outbox of Outlook if mail format is Plain Text or
Attachment.

Any opinion?

 

[Peter Jamieson]

Personally, I wouldn't run Word on Win 2008 but I haven't yet tried Word
on Win 7. Will plain text/attachment work if you set Windows Mail to be
your email client rather than Outlook 2003/2007?


Peter Jamieson

http://tips.pjmsn.me.uk

 

[kennylai.home]

As my previous said that Mail Merge work fine on Windows Vista, Office 2003
or Office 2007.

Windows Mail is not exist in Windows 7. It is replace by Windows Live Mail.
I have try to set Windows Live Mail as default mail client. But I got error
message when use Mail Merge and no message generate to outbox of Windows Live
Mail..

The error message is :
Logon failed. You must log on to Microsoft Exchange to access you address
book.
Error code: "Unspecified error".

 

[Peter Jamieson]

OK - interesting that winmail.exe is actually provided with Win 7 but is (a)
hidden and (b) does not work when you try to run it. My guess is that it is
not properly signed.

Just guessing here, but two possibilities seem likely to me:
a. the extended MAPI files (that would normally be installed when you
install Outlook) have not been properly installed on Win 7 or Win 2008. It
could be worth (i) trying to repair your installation, (ii) locating and
using fixmapi.exe
b. Word is still trying to use simple MAPI for plain text and "attachment"
merges, and support for simple MAPI is no longer installed (perhaps as a
byproduct of the fact that neither Win 7 nor Win 2008 comes with a working
version of Winmail.exe)

However, what to do about that is another question. It's probably worth
posting a question on the Windows 7 forums and seeing if anyone replies. I'd
do it myself if I was in a position to replicate the problem here, but that
won't be for a few days.

Peter Jamieson