why received email html greyed out

L

LilSal

I am now on Outlook 2003 and few of my email html messages are coming in as
text. I've checked defaults and all seem set correctly and matched security
settings with my 2000 Outlook, looked at view and text/html is greyed out and
MSWord is not my editor. What am I missing?
 
T

Tom Willett

Perhaps the senders are using plain text for their composition?

:I am now on Outlook 2003 and few of my email html messages are coming in as
: text. I've checked defaults and all seem set correctly and matched
security
: settings with my 2000 Outlook, looked at view and text/html is greyed out
and
: MSWord is not my editor. What am I missing?
 
L

LilSal

Unfortunately not, I just moved to Outlook 2003 and when I was in Outlook
2000, it came through as html fine. Now it's just text. Can't figure it out.
It's not only one email - it is various emails that used to come in as html
and now all text.
 
L

LilSal

Also, when I was notified of your response, came in as text and clicking the
hyperlink back to the message didn't work and I had to come and find this
post manually.... help...
 
T

Tom Willett

That's because I posted in plain text from a newsreader, not the web.

: Also, when I was notified of your response, came in as text and clicking
the
: hyperlink back to the message didn't work and I had to come and find this
: post manually.... help...
:
: "Tom Willett" wrote:
:
: > Perhaps the senders are using plain text for their composition?
: >
: > : > :I am now on Outlook 2003 and few of my email html messages are coming
in as
: > : text. I've checked defaults and all seem set correctly and matched
: > security
: > : settings with my 2000 Outlook, looked at view and text/html is greyed
out
: > and
: > : MSWord is not my editor. What am I missing?
: >
: >
: >
 
L

LilSal

I'm reading from my Inbox

Diane Poremsky said:
what folder are you reading the messages in? This is standard for the junk
mail folder and I believe messages identified as possible phishing attempts.

--
Diane Poremsky [MVP - Outlook]



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LilSal said:
I am now on Outlook 2003 and few of my email html messages are coming in
as
text. I've checked defaults and all seem set correctly and matched
security
settings with my 2000 Outlook, looked at view and text/html is greyed out
and
MSWord is not my editor. What am I missing?
 
B

Brian Tillman [MVP - Outlook]

Unfortunately not, I just moved to Outlook 2003 and when I was in Outlook
2000, it came through as html fine. Now it's just text. Can't figure it out.
It's not only one email - it is various emails that used to come in as html
and now all text.

The most common cause of this is scanning incoming messages with your
antivirus program. If you are scanning incoming mail, uninstall your AV
program and reinstall it without the mail scanning feature. You will be just
as protected.
 

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