Why won't FileFormatConverters.exe run on XP Pro computer?

N

Nottahobby

Word 2003 notified me that I need a converter to run a Word 2007
file (.docx). I clicked through to:
http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

I downloaded and saved FileFormatConverters.exe, then tried to run it. Got
the following messages, and was unable to continue to installation. I clicked
the Thank You page's download link and clicked directly to Run. Same result.

Messages received:
The publisher could not be verified. Are you sure you want to run this
software?
Name: FileFormatConverters.exe
Publisher: Unknown Publisher
--------
This file does not have a valid digital signature that verifies its
publisher. You should only run software from publishers you trust.
--------
c:\Documents and Settings\[...etc...]\FileFormatConverters.exe is not a valid
Win32 application.
---------

Bottom line is, installation would not continue.

1. Microsoft doesn't sign its own software?

2. I have an ordinary HP Pavilion DV 4000 notebook, XP Pro and legitimate
Word 2003, all fully updated (including all High-Priority Updates), 1 Gig
RAM. Why is there a problem?
 
H

Herb Tyson [MVP]

My reading of the information at that link is that it requires at least
Windows XP with SP1. Does your XP Pro have service pack 1 installed?
 
R

REIBob

I am experiencing the same issue as Notahobby. I have tried to run the
'FileFormatConverters.exe ' in both Vista and XP Home-SP2 with the same error
message ( FileFormatConverters.exe is not a valid win32 application). This
conversion installer does not appear to be a real executable.
--



Herb Tyson said:
My reading of the information at that link is that it requires at least
Windows XP with SP1. Does your XP Pro have service pack 1 installed?

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


Nottahobby said:
Word 2003 notified me that I need a converter to run a Word 2007
file (.docx). I clicked through to:
http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

I downloaded and saved FileFormatConverters.exe, then tried to run it. Got
the following messages, and was unable to continue to installation. I
clicked
the Thank You page's download link and clicked directly to Run. Same
result.

Messages received:
The publisher could not be verified. Are you sure you want to run this
software?
Name: FileFormatConverters.exe
Publisher: Unknown Publisher
--------
This file does not have a valid digital signature that verifies its
publisher. You should only run software from publishers you trust.
--------
c:\Documents and Settings\[...etc...]\FileFormatConverters.exe is not a
valid
Win32 application.
---------

Bottom line is, installation would not continue.

1. Microsoft doesn't sign its own software?

2. I have an ordinary HP Pavilion DV 4000 notebook, XP Pro and legitimate
Word 2003, all fully updated (including all High-Priority Updates), 1 Gig
RAM. Why is there a problem?
 
H

Herb Tyson [MVP]

I just redownloaded the file from the link shown below. The resulting file
is 27.5 MB and is a valid executable file. I was prompted per usual for
permission to let it run, but it runs just fine. If you're trying to run the
file directly rather than downloading it first, try downloading it first,
and then run it.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


REIBob said:
I am experiencing the same issue as Notahobby. I have tried to run the
'FileFormatConverters.exe ' in both Vista and XP Home-SP2 with the same
error
message ( FileFormatConverters.exe is not a valid win32 application).
This
conversion installer does not appear to be a real executable.
--



Herb Tyson said:
My reading of the information at that link is that it requires at least
Windows XP with SP1. Does your XP Pro have service pack 1 installed?

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


Nottahobby said:
Word 2003 notified me that I need a converter to run a Word 2007
file (.docx). I clicked through to:
http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

I downloaded and saved FileFormatConverters.exe, then tried to run it.
Got
the following messages, and was unable to continue to installation. I
clicked
the Thank You page's download link and clicked directly to Run. Same
result.

Messages received:
The publisher could not be verified. Are you sure you want to run this
software?
Name: FileFormatConverters.exe
Publisher: Unknown Publisher
--------
This file does not have a valid digital signature that verifies its
publisher. You should only run software from publishers you trust.
--------
c:\Documents and Settings\[...etc...]\FileFormatConverters.exe is not a
valid
Win32 application.
---------

Bottom line is, installation would not continue.

1. Microsoft doesn't sign its own software?

2. I have an ordinary HP Pavilion DV 4000 notebook, XP Pro and
legitimate
Word 2003, all fully updated (including all High-Priority Updates), 1
Gig
RAM. Why is there a problem?
 
P

PabloNomad

Thanks for that not so helpful tip.
I'm having the same problem, and from googling it, it looks like lots of
others are too.
The fact is that we're told that downloading something from the microsoft
site doesn't have a valid signature, and doesn't even allow us to make a
decision for ourselves to continue. Making allowances for this ineptitude by
dowloading to the desktop and running from there doesn't seem to be working
for me either as i click on run and nothing happens.
What other add-on do have to download to make windows work, and will it let
me run it?

Herb Tyson said:
I just redownloaded the file from the link shown below. The resulting file
is 27.5 MB and is a valid executable file. I was prompted per usual for
permission to let it run, but it runs just fine. If you're trying to run the
file directly rather than downloading it first, try downloading it first,
and then run it.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


REIBob said:
I am experiencing the same issue as Notahobby. I have tried to run the
'FileFormatConverters.exe ' in both Vista and XP Home-SP2 with the same
error
message ( FileFormatConverters.exe is not a valid win32 application).
This
conversion installer does not appear to be a real executable.
--



Herb Tyson said:
My reading of the information at that link is that it requires at least
Windows XP with SP1. Does your XP Pro have service pack 1 installed?

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


Word 2003 notified me that I need a converter to run a Word 2007
file (.docx). I clicked through to:
http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

I downloaded and saved FileFormatConverters.exe, then tried to run it.
Got
the following messages, and was unable to continue to installation. I
clicked
the Thank You page's download link and clicked directly to Run. Same
result.

Messages received:
The publisher could not be verified. Are you sure you want to run this
software?
Name: FileFormatConverters.exe
Publisher: Unknown Publisher
--------
This file does not have a valid digital signature that verifies its
publisher. You should only run software from publishers you trust.
--------
c:\Documents and Settings\[...etc...]\FileFormatConverters.exe is not a
valid
Win32 application.
---------

Bottom line is, installation would not continue.

1. Microsoft doesn't sign its own software?

2. I have an ordinary HP Pavilion DV 4000 notebook, XP Pro and
legitimate
Word 2003, all fully updated (including all High-Priority Updates), 1
Gig
RAM. Why is there a problem?
 
T

TB

I'm having the same problem. I am unable to run fileformatconverters.exe
because it's not a valid win32 application.

PabloNomad said:
Thanks for that not so helpful tip.
I'm having the same problem, and from googling it, it looks like lots of
others are too.
The fact is that we're told that downloading something from the microsoft
site doesn't have a valid signature, and doesn't even allow us to make a
decision for ourselves to continue. Making allowances for this ineptitude by
dowloading to the desktop and running from there doesn't seem to be working
for me either as i click on run and nothing happens.
What other add-on do have to download to make windows work, and will it let
me run it?

Herb Tyson said:
I just redownloaded the file from the link shown below. The resulting file
is 27.5 MB and is a valid executable file. I was prompted per usual for
permission to let it run, but it runs just fine. If you're trying to run the
file directly rather than downloading it first, try downloading it first,
and then run it.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


REIBob said:
I am experiencing the same issue as Notahobby. I have tried to run the
'FileFormatConverters.exe ' in both Vista and XP Home-SP2 with the same
error
message ( FileFormatConverters.exe is not a valid win32 application).
This
conversion installer does not appear to be a real executable.
--



:

My reading of the information at that link is that it requires at least
Windows XP with SP1. Does your XP Pro have service pack 1 installed?

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


Word 2003 notified me that I need a converter to run a Word 2007
file (.docx). I clicked through to:
http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

I downloaded and saved FileFormatConverters.exe, then tried to run it.
Got
the following messages, and was unable to continue to installation. I
clicked
the Thank You page's download link and clicked directly to Run. Same
result.

Messages received:
The publisher could not be verified. Are you sure you want to run this
software?
Name: FileFormatConverters.exe
Publisher: Unknown Publisher
--------
This file does not have a valid digital signature that verifies its
publisher. You should only run software from publishers you trust.
--------
c:\Documents and Settings\[...etc...]\FileFormatConverters.exe is not a
valid
Win32 application.
---------

Bottom line is, installation would not continue.

1. Microsoft doesn't sign its own software?

2. I have an ordinary HP Pavilion DV 4000 notebook, XP Pro and
legitimate
Word 2003, all fully updated (including all High-Priority Updates), 1
Gig
RAM. Why is there a problem?
 
9

99beers

TB said:
I'm having the same problem. I am unable to run fileformatconverters.exe
because it's not a valid win32 application.

PabloNomad said:
Thanks for that not so helpful tip.
I'm having the same problem, and from googling it, it looks like lots of
others are too.
The fact is that we're told that downloading something from the microsoft
site doesn't have a valid signature, and doesn't even allow us to make a
decision for ourselves to continue. Making allowances for this ineptitude by
dowloading to the desktop and running from there doesn't seem to be working
for me either as i click on run and nothing happens.
What other add-on do have to download to make windows work, and will it let
me run it?

Herb Tyson said:
I just redownloaded the file from the link shown below. The resulting file
is 27.5 MB and is a valid executable file. I was prompted per usual for
permission to let it run, but it runs just fine. If you're trying to run the
file directly rather than downloading it first, try downloading it first,
and then run it.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


I am experiencing the same issue as Notahobby. I have tried to run the
'FileFormatConverters.exe ' in both Vista and XP Home-SP2 with the same
error
message ( FileFormatConverters.exe is not a valid win32 application).
This
conversion installer does not appear to be a real executable.
--



:

My reading of the information at that link is that it requires at least
Windows XP with SP1. Does your XP Pro have service pack 1 installed?

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


Word 2003 notified me that I need a converter to run a Word 2007
file (.docx). I clicked through to:
http://www.microsoft.com/downloads/...70-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

I downloaded and saved FileFormatConverters.exe, then tried to run it.
Got
the following messages, and was unable to continue to installation. I
clicked
the Thank You page's download link and clicked directly to Run. Same
result.

Messages received:
The publisher could not be verified. Are you sure you want to run this
software?
Name: FileFormatConverters.exe
Publisher: Unknown Publisher
--------
This file does not have a valid digital signature that verifies its
publisher. You should only run software from publishers you trust.
--------
c:\Documents and Settings\[...etc...]\FileFormatConverters.exe is not a
valid
Win32 application.
---------

Bottom line is, installation would not continue.

1. Microsoft doesn't sign its own software?

2. I have an ordinary HP Pavilion DV 4000 notebook, XP Pro and
legitimate
Word 2003, all fully updated (including all High-Priority Updates), 1
Gig
RAM. Why is there a problem?
I was having the same issue and search MS and the internet to find this
post, but no help. I just went into IE and did the following and don't know
which one helped, or maybe you need all of them:
Tools, turn off pop-up blocker
Tools, turn off Phishing filter
Internet Options, security, set "internet" setting to medium.

Went back to the download site and everything went smoothly.

Why can't MS give us better trouble-shooting messages?

Hope this helps
 

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