why won't office 2003 office security updates install?

[potterryan]

in last few months; the same 6 security updates for excel, word, ppt, outlook
keep automatically downloading and failing to install. [yellow shield in
task bar - alert for shut-down for automatic install] I went in 3 times by
hand and downloaded same 6; and goes through all the steps but 6 fail to
install. all other security updates are installing fine leaving the same 6
that will not. not a computer tech! but not an idiot either.

 

[Susan Ramlet]

You don't mention what you've tried. Anything here helpful?

http://support.microsoft.com/kb/304498/en-us

If not, credit goes to Peter Foldes for this suggestion, which has worked
for many people:

1st Rename Office subkeys

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.

3rd. Install the Updates