Why wont outlook send emails from a hotel

[David]

I have internet and can send emails from the website (hughes.net) but Outlook
wont send. It will receive but just not send. Outlook will send from the
plant that I am working out just not the hotel I'm staying at.

Any suggestions would be greatly appreciated.

 

[Diane Poremsky [MVP]]

you need to authenticate with the mail server - tools, accounts, select the
acct and click Change, then More Settings. Set authentication on the
outgoing server setting.

--
Diane Poremsky [MVP - Outlook]



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[Flemming E]

Since you did not specify how you are getting to your email, I am assuming
you are using "POP/SMTP" as the vehicle. It could be something so simple as
the Hotel's Internet provider is blocking port 25 back to your current
providers SMTP host. Many Internet providers these days is blocking port 25
and insist that you use their SMTP server instead as the vehicle to send
emails out. You may want to check with hughes.net to see if they have
enabled another port (i.e. 725 or whatever) that essentially will get around
the port 25 blocking or ask the Hotel (and thus their provider) which SMTP
host they require you to use instead when you are using the Hotel's Internet
Connection. If they require you to use their SMTP host, you will have to
edit your profile accordingly and as necessary. Another hick-up is that many
providers will only allow access to their SMTP server if you are
authenticated - or in some cases, only if you connect directly to their
network (to avoid email relays).

 

[David]

Thank you. I will contact the hotel and then hughes and see if I can get
this resolved. It just seems odd that I would be able to receive and not
send. Thanks again.

 

[Flemming E]

Not really - all they are concerned with is what you are sending (SMTP) - not
what you are receiving. Think of it this way. If your PC is infected with a
Virus and are spewing emails out, they can then detect it, contact you and
help you get it cleaned out. However they really don't care how many emails
you are receiving as that is NOT a function of an infected PC/Laptop.

 

[David]

Thanks again. That makes sense now. I'll let you know how it goes tomorrow.