This is usually a third party add-in, but read my colleague Beth's expert
advice below!
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Office MVP Beth Melton advises:
A "runtime" error means that there is an error in a macro or add-in that is
attempting to run. Typically these macros are created by a third-party and
are not part of the Word installation. (They could also be caused by a
malfunctioning macro virus as well)
Many third-party applications will create an add-in and place it in the
Office\Startup folder or use a COM add-in (DLL) to integrate their software
with Word. Another common add-in, the "Microsoft Works Suite Add-in for
Word" can only be found in your Add/Remove programs list.
Aside from the Works Suite Add-in, to determine if you have any add-ins you
can check for them using the following:
Go to Tools/Templates and Add-Ins and see if there are any global templates
or add-ins listed. If you find any then chances are they are located in
your Office\Startup folder or Word\Startup folder.
The location of th
