Wierd - Cannot Merge Mail Merge Letter

[Microsoft Newsserver]

I've got a letter that I've used before in Word 2003 to successfully merge.
When I opened the letter today I go the usual:
Opening this document will run the following SQL command . . .

Message that I get whenever I opened a mailmerge letter like this. However
when the letter opened the icons on the mail merge toolbar were greyed out -
I couldn't click on them like I normally do.

Any ideas what's going wrong or how to fix it, or more importantly why this
happened?

Thanks,

Andrew

 

[Graham Mayor]

You receive the "Opening this will run the following SQL command" message
when you open a Word mail merge main document that is linked to a data
source - http://support.microsoft.com/?kbid=825765

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Graham Mayor - Word MVP


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[Microsoft Newsserver]

Hi Graham,

I'm familiar with the message and it's to be expected. The problem is after
I click yes the mail merge toolbar is greyed out and I can't click "merge to
new document" or "merge to printer" on the toolbar like I normally do. Any
ideas why?

Regards,
Andrew

 

[Graham Mayor]

Microsoft's security updates get ever more intrusive. Can you roll back
Windows to a time that you *know* it worked correctly?

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Graham Mayor - Word MVP


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[Herb Tyson [MVP]]

Another thing to consider... has protection of some kind inadvertently been
applied to the document? Click Tools, and if Unprotect Document is an
option, then this might be the problem.

Another thing that can cause functionality to disappear is if a trial copy
of Word has expired, or if a valid copy hasn't been activated.