D
Doting Daddy
Good afternoon --
Intermittently, the mouse will stop interacting with an active Word window.
If a user tries to move the cursor by left-clicking or selecting text with
the mouse, nothing happens. The cursor doesn't move and the selection isn't
made. The keyboard still works and the mouse still works in other non-Word
windows.
This also happens when using Word creating Outlook e-mail.
The problem will simply start and stop without any discernable pattern.
I'm at a loss but I have seen this happen.
Thanks,
Michael
Intermittently, the mouse will stop interacting with an active Word window.
If a user tries to move the cursor by left-clicking or selecting text with
the mouse, nothing happens. The cursor doesn't move and the selection isn't
made. The keyboard still works and the mouse still works in other non-Word
windows.
This also happens when using Word creating Outlook e-mail.
The problem will simply start and stop without any discernable pattern.
I'm at a loss but I have seen this happen.
Thanks,
Michael