Wierd Visual Problem in all my office apps

[E Black]

For some reason after installing all my office programs look like this -

Which is evidently not right. i had the exact same package nstalled before
with no problems but after formatting and reinstalling Vista Business this
has happened, i've installed all the updates and run all the diagnostic tests
built in but to no avail.

It doesn't affect the way i use office and is the only problem i can find.

My computer can run anything that's thrown at it and has a vista experience
base score of 6.5 so i cant see whats affected it.

Thanks

 

[Beth Melton]

I can't seem to view your image. Can you please describe the problem? Which
application specifically? What version of Office?

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

 

[Bob Buckland ?:-\)]

Hi E.,

There are at least 3 causes of the appearance for the lack of color in the Ribbon as shown in your picture at
http://img105.imageshack.us/img105/5531/wordqx0.jpg

1. Check to see if the display settings for your computer are set to show more than 256 colors.

2. Check the accessibility settings in the Control Panel (Ease of Access Center) and turn off the Display property for High
contrast. You can get to eh Ease of Access Center by using the keyboard shortcut Win[dows] Key+U

3. You may have have the Microsoft System Management Server (SMS) Remote Mirror driver active as the default instead of the driver
for your video card, in which case these steps may be helpful.

~~~~~~~~~~~~~
The SMS Mirror Driver is installed with the SMS Agent, it handles video acceleration for the SMS Remote Control Agent.

Resolution: This can be fixed by opening Device Manager (Control Panel System] and removing or disabling the SMS Mirror driver.
Restarting the system then allows Windows to load using the correct video card driver.

The SMS Remote Control Agent still worked properly, and the Office 2007 now looks like it's supposed to look.
~~~~~~~~~~~~~


For some reason after installing all my office programs look like this -

Which is evidently not right. i had the exact same package nstalled before
with no problems but after formatting and reinstalling Vista Business this
has happened, i've installed all the updates and run all the diagnostic tests
built in but to no avail.

It doesn't affect the way i use office and is the only problem i can find.

My computer can run anything that's thrown at it and has a vista experience
base score of 6.5 so i cant see whats affected it.

Thanks>>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Steve Rindsberg]

For some reason after installing all my office programs look like this -

Which is evidently not right. i had the exact same package nstalled before
with no problems but after formatting and reinstalling Vista Business this
has happened, i've installed all the updates and run all the diagnostic tests
built in but to no avail.

It doesn't affect the way i use office and is the only problem i can find.

My computer can run anything that's thrown at it and has a vista experience
base score of 6.5 so i cant see whats affected it.

Rick Bridges found an answer to this problem on his system and posted it here a while back.
If this solves it for you, please let us know. Thanks.

========================================================================
Rick Bridges: "Hopefully, this will save someone a few hours of frustration....

Problem: It was caused by Windows defaulting to the SMS Mirror Driver
instead of the ATI driver for the video card. The SMS Mirror Driver is
installed with the SMS Agent, it handles video acceleration for the SMS
Remote Control Agent.

Resolution: This can be fixed by opening Device Manager and removing or
disabling the SMS Mirror driver. Restarting the system then allows Windows to load using the correct video card driver.

The SMS Remote Control Agent still worked properly, and the Office 2007 now looks like it's supposed to look."

 

[E Black]

Thanks for the reply,

Having gone through every device on my device manager i can find no mention
of Systems Management Server (SMS) drivers for anything, my nvidia driver is
up to date and i have never used multiple monitors so i dont see why i would
have a mirror driver anyway.

The two things different on my PC since my old install of windows is i am
now dual booting windows XP pro and i unlocked the full administraor account
to use as a primary account due to the frustration of UAC as a power user.

Thanks

For some reason after installing all my office programs look like this -

Which is evidently not right. i had the exact same package nstalled before
with no problems but after formatting and reinstalling Vista Business this
has happened, i've installed all the updates and run all the diagnostic tests
built in but to no avail.

It doesn't affect the way i use office and is the only problem i can find.

My computer can run anything that's thrown at it and has a vista experience
base score of 6.5 so i cant see whats affected it.

Rick Bridges found an answer to this problem on his system and posted it here a while back.
If this solves it for you, please let us know. Thanks.

========================================================================
Rick Bridges: "Hopefully, this will save someone a few hours of frustration....

Problem: It was caused by Windows defaulting to the SMS Mirror Driver
instead of the ATI driver for the video card. The SMS Mirror Driver is
installed with the SMS Agent, it handles video acceleration for the SMS
Remote Control Agent.

Resolution: This can be fixed by opening Device Manager and removing or
disabling the SMS Mirror driver. Restarting the system then allows Windows to load using the correct video card driver.

The SMS Remote Control Agent still worked properly, and the Office 2007 now looks like it's supposed to look."


--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[Steve Rindsberg]

Thanks for the reply,

Having gone through every device on my device manager i can find no mention
of Systems Management Server (SMS) drivers for anything, my nvidia driver is
up to date and i have never used multiple monitors so i dont see why i would
have a mirror driver anyway.

The two things different on my PC since my old install of windows is i am
now dual booting windows XP pro and i unlocked the full administraor account
to use as a primary account due to the frustration of UAC as a power user.

I doubt either of those things would've caused the problem, but check your display settings to verify
that you're set for more than 256 colors and check Accessibility settings to ensure that you don't
have High Contrast mode enabled.

Thanks

http://img105.imageshack.us/img105/5531
/wordqx0.th.jpg

Rick Bridges found an answer to this problem on his system and posted it here a while back.
If this solves it for you, please let us know. Thanks.

========================================================================
Rick Bridges: "Hopefully, this will save someone a few hours of frustration....

Problem: It was caused by Windows defaulting to the SMS Mirror Driver
instead of the ATI driver for the video card. The SMS Mirror Driver is
installed with the SMS Agent, it handles video acceleration for the SMS
Remote Control Agent.

Resolution: This can be fixed by opening Device Manager and removing or
disabling the SMS Mirror driver. Restarting the system then allows Windows to load using the correct video card driver.

The SMS Remote Control Agent still worked properly, and the Office 2007 now looks like it's supposed to look."


--
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

 

[jhayka]

We had the same problem.

We did not have the Mirror SMS driver however we did have a Targu
Docking station with Mirror driver for it.

We disabled the Mirror driver for the Targus and then rebooted.
Afterwards the colors returned to normal