win.dat conversions

[Molly]

When a Word document is attached to an Outlook e-mail message to some
addresses it is converted to win.dat - which cannot be opened. Needless to
say the recipient is getting rather anoyed by this and I would love a
solution.

Molly

 

[finalword]

This is due to your email format.

http://support.microsoft.com/kb/290809/en-us

Change your email format to HTML and you shouldn't have this problem:
Tools | Options | Mail Format
Select HTML from the drop-down box

I would also suggest that you DO NOT use Word as your email editor if you
are on Word/Outlook 2003