window 2007 crash

J

jay sejpal

I reinstalled office pack still word is not opening docs help me soon.
error msg:
Product
Microsoft Office Word

Problem
Stopped working

Date
11/9/2009 6:03 AM

Status
Solution Available

Problem signature
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428028
Fault Module Name: mso.dll
Fault Module Version: 12.0.4518.1014
Fault Module Timestamp: 4542867b
Exception Code: c0000005
Exception Offset: 0003977b
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033

Extra information about the problem
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Bucket ID: 342603200
 
D

Doug Robbins - Word MVP

jay said:
I reinstalled office pack still word is not opening docs help me soon.
error msg:
Product
Microsoft Office Word

Problem
Stopped working

Date
11/9/2009 6:03 AM

Status
Solution Available

Problem signature
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.4518.1014
Application Timestamp: 45428028
Fault Module Name: mso.dll
Fault Module Version: 12.0.4518.1014
Fault Module Timestamp: 4542867b
Exception Code: c0000005
Exception Offset: 0003977b
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033

Extra information about the problem
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Bucket ID: 342603200
See http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm

--
Hope this helps,

Doug Robbins - Word MVP

Please reply only to the newsgroups unless you wish to obtain my
services on a paid professional basis.
 
T

Tim Mastrogiacomo

I reinstalled office pack still word is not opening docs help me soon.
error msg:
Product
Microsoft Office Word

Problem
Stopped working

Date
11/9/2009 6:03 AM

Status
Solution Available

Problem signature
Problem Event Name:     APPCRASH
Application Name:       WINWORD.EXE
Application Version:    12.0.4518.1014
Application Timestamp:  45428028
Fault Module Name:      mso.dll
Fault Module Version:   12.0.4518.1014
Fault Module Timestamp: 4542867b
Exception Code: c0000005
Exception Offset:       0003977b
OS Version:     6.0.6002.2.2.0.256.6
Locale ID:      1033

Extra information about the problem
LCID:   1033
Brand:  Office12Crash
skulcid:        1033
Bucket ID:      342603200

Are you using Windows 7? I've found problems similar to this with
office 2007.
 

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