Window Size

[Dermot Hughes]

Hi All

I have a strange occurence with one of my users. When she goes to create a
new mail, the size of the new window is very very small. She increases the
size of the window and sends her mail. At this point outlook should save her
size preference, but when she goes to create a new message it is back to the
tiny window size again. I have tried to duplicate the problem on a number of
machines with no joy.

She is running Outllok 2003 on Windows XP.

All other applications in Office and Windows don't have this problem

Thoughts?

 

[Dermot Hughes]

Got this problem sorted by

Start a new mail in Outlook. With the compose mail screen open, size it the
way you want it.
Then hold down the shift key and double click in the top left corner of the
screen. It should close the window.
When you reopen, it should remember the size.