Windows 2016- Unable to do mail merge with my secondary email accounts

[Joseph Dsouza]

Hi,

I am using Microsoft Office 2016. Earlier I was doing mail merge on Windows 2007, it was working. Now I moved towards windows 2016. I have added 8 free email with Outlook. For Mail merge I select particular email to set as default. After that I open word and follow the steps of mail merge, at last when merge completed then I saw that every time email is gone through my one fixed email not from the email I set it as default. Can any one suggest that how can I use other email too for sending mail merge. What I need to change into the configuration or what is missing? I have set up IMAP server configuration for gmail, Yahoo.

Please suggest what's need to be done and what is missing to do.

Looking for your kind revert.

Regards:
Joseph

 

[Edwin S]

Please provide more information before we proceed.

1. What is the type of email account configured in Outlook? Verify the same from File > Account Settings > Account Settings> Email?
2. Did you set IMAP email account as default in Outlook?