'Windows cannot print' Error

[John Sutton]

My apologies if this is posted in the wrong forum.

I have an XP machine that is dual booted with W98, with the XP version
of the office suite installed on the 98 side. This is due to a
conversion from dos based programs to windows based programs. Once
completed, we'll switch from the XP to 98.

My problem occurs occasionally when trying to print from Word (XP). I
get the following error:

Windows cannot print due to a problem with the current printer setup.
Try one or more of the following.
* Check the printer by printing a test page from Windows
* Make sure the printer is turned on and online
* Reinstall the printer driver


I've tried all of the above extensively, none of which seem to have an
impact. What does have an impact is simply restarting the machine, but
without some resonable explanation, that response is starting to wear
thin. Has anyone else seen this error. Any help or suggestions will be
greatly appreciated.

John

 

[TF]

Is the printer local or networked? When this occurs, can you open Printers
and Faxes, Printer Properties and print a test page?



: My apologies if this is posted in the wrong forum.
:
: I have an XP machine that is dual booted with W98, with the XP version
: of the office suite installed on the 98 side. This is due to a
: conversion from dos based programs to windows based programs. Once
: completed, we'll switch from the XP to 98.
:
: My problem occurs occasionally when trying to print from Word (XP). I
: get the following error:
:
: Windows cannot print due to a problem with the current printer setup.
: Try one or more of the following.
: * Check the printer by printing a test page from Windows
: * Make sure the printer is turned on and online
: * Reinstall the printer driver
:
:
: I've tried all of the above extensively, none of which seem to have an
: impact. What does have an impact is simply restarting the machine, but
: without some resonable explanation, that response is starting to wear
: thin. Has anyone else seen this error. Any help or suggestions will be
: greatly appreciated.
:
: John

 

[John Sutton]

The printer is networked, and I cannot print a page through the
properties dialog. I have been through what Windows Help and what
Windows Support website suggests that you try.

John

 

[TF]

John

Very strange! Well it definitely isn't a Word problem. If you cannot send a
test page from Printer Properties, it has to be a Windows setup problem. I
suggest that you try the appropriate Windows NG and see if they can give you
a diagnosis plan.

Try microsoft.public.win98.printing

Terry

: The printer is networked, and I cannot print a page through the
: properties dialog. I have been through what Windows Help and what
: Windows Support website suggests that you try.
:
: John
:
: On Wed, 18 May 2005 18:41:09 +0100, "TF"
: <terryfarrell%40%6d%73%6e%2ecom> wrote:
:
: >Is the printer local or networked? When this occurs, can you open
Printers
: >and Faxes, Printer Properties and print a test page?
: