A
Andy-CAT
HI everyone.
Give you the full story. About 2 years ago, we upgraded all of our client
machines to Microsoft Office 2003, excluding Access 2003, and retaining our
installation of Access 97, as we had a large number of databases which were
in use, and validated. The databases were since removed, and we were able to
upgrade the whole Office package to 2003.
The process we took to install access 2003 was as follows:
Removal of Access 97 using the "offcln.exe /A /Q /R" command line
Installation of Microsoft Office 2003 using the Mainenance Wizard and a
pre-configured script file
Installation of Microsoft Office 2003 Service Pack 3
Since completing this process the systems are receiving a Windows Installer
the first time that access is opened per logon. It matters not which way you
try to open access, via Database Shortcut, Application Shortcut etc, it still
does it.
We have tried a repair
We have tried a reinstall
We have tried Windows Installer Cleanup
None of these seem to work.
The issue doesn't occur on systems which have Access 97 installed, however,
we can't install 97 back onto the PC's as we're running in a validated
environment.
Once the installer has completed, it does launch access, and it runs fine
for the rest of the day, it's just the 1st time access is opened per-login.
The main issue is the inconvenience it causes.
Solutions?
Give you the full story. About 2 years ago, we upgraded all of our client
machines to Microsoft Office 2003, excluding Access 2003, and retaining our
installation of Access 97, as we had a large number of databases which were
in use, and validated. The databases were since removed, and we were able to
upgrade the whole Office package to 2003.
The process we took to install access 2003 was as follows:
Removal of Access 97 using the "offcln.exe /A /Q /R" command line
Installation of Microsoft Office 2003 using the Mainenance Wizard and a
pre-configured script file
Installation of Microsoft Office 2003 Service Pack 3
Since completing this process the systems are receiving a Windows Installer
the first time that access is opened per logon. It matters not which way you
try to open access, via Database Shortcut, Application Shortcut etc, it still
does it.
We have tried a repair
We have tried a reinstall
We have tried Windows Installer Cleanup
None of these seem to work.
The issue doesn't occur on systems which have Access 97 installed, however,
we can't install 97 back onto the PC's as we're running in a validated
environment.
Once the installer has completed, it does launch access, and it runs fine
for the rest of the day, it's just the 1st time access is opened per-login.
The main issue is the inconvenience it causes.
Solutions?