O
office_admin
Hi,
I'm the support personel for my small office where we're
using Office 2K SP3 on Windows XP in a W2K domain. Most of
my users keep have the following problem: sometimes (it
seems almost random) when they open a Word doc or an email
message they get a pop-up Window saying Windows is
installing the necessary components, or to that affect. The
box stays there a really long time and nothing really
happens. I hit cancel and it takes a few minutes for the
box to go away. I've run the office repair, installed the
latest services, made some changes to the local security
policy, all to no avail. The funny thing is that when I log
on as admin it zooms right through with no problem. As a
result, I added my users to the local admins group on the
PC but the box still pops up. The software works fine it's
just that it is very annoying and my users are getting very
upset. Please help!! Does anyone know what else can be
done? Thank you.
I'm the support personel for my small office where we're
using Office 2K SP3 on Windows XP in a W2K domain. Most of
my users keep have the following problem: sometimes (it
seems almost random) when they open a Word doc or an email
message they get a pop-up Window saying Windows is
installing the necessary components, or to that affect. The
box stays there a really long time and nothing really
happens. I hit cancel and it takes a few minutes for the
box to go away. I've run the office repair, installed the
latest services, made some changes to the local security
policy, all to no avail. The funny thing is that when I log
on as admin it zooms right through with no problem. As a
result, I added my users to the local admins group on the
PC but the box still pops up. The software works fine it's
just that it is very annoying and my users are getting very
upset. Please help!! Does anyone know what else can be
done? Thank you.