Windows installer keeps running

[John in Kentucky]

HELP! HELP! Running XP on a 1-user machine.

I downloaded and installed Office2007beta2; had probs, uninstalled it.
Diagnostics found probs were due to conflicting versions of Office (have
2003PRO). Reinstalled beta then tried to delete 2003. Didn't work (Error
message: The patch package could not be opened. Verify that the patch
package exists and your can access it, or contact the app vendor to verify
that this is a valid windows installer package". I can't uninstall 2003;
2007beta is conflicted. Please help. I didn't realize 2007 would install
without making proper changes to 2003.

Every time I try to do anything within MS apps the Windows Installer pops up
with the above message.

Uninstalling 2007beta2 doesn't work because I can't reinstall 2003Pro. And,
I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for lack of
productivity.

Any help appreciated

 

[JoAnn Paules [MVP]]

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

 

[JoAnn Paules [MVP]]

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

 

[JoAnn Paules [MVP]]

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

 

[JoAnn Paules [MVP]]

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

 

[JoAnn Paules [MVP]]

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

 

[JoAnn Paules [MVP]]

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

 

[JoAnn Paules [MVP]]

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

 

[John in Kentucky]

Thanks Joann; it's my road laptop that I've hosed, just for the record.
Followed your advice, and the reinstall 2003 went fine. All the apps work
except Outlook (Error msg: MAPI32.dll is corrupt of the wrong version. This
could have been caused by installing other messaging software. Please
reinstall Outlook.". I looked for any 2007 remnants and found none;
reinstalled Outlook, same result. Reinstalled the entire 2003 package, same
result. Any ideas? Thanks.

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

HELP! HELP! Running XP on a 1-user machine.

I downloaded and installed Office2007beta2; had probs, uninstalled it.
Diagnostics found probs were due to conflicting versions of Office (have
2003PRO). Reinstalled beta then tried to delete 2003. Didn't work (Error
message: The patch package could not be opened. Verify that the patch
package exists and your can access it, or contact the app vendor to verify
that this is a valid windows installer package". I can't uninstall 2003;
2007beta is conflicted. Please help. I didn't realize 2007 would install
without making proper changes to 2003.

Every time I try to do anything within MS apps the Windows Installer pops
up
with the above message.

Uninstalling 2007beta2 doesn't work because I can't reinstall 2003Pro.
And,
I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for lack
of
productivity.

Any help appreciated

 

[John in Kentucky]

Thanks Joann; it's my road laptop that I've hosed, just for the record.
Followed your advice, and the reinstall 2003 went fine. All the apps work
except Outlook (Error msg: MAPI32.dll is corrupt of the wrong version. This
could have been caused by installing other messaging software. Please
reinstall Outlook.". I looked for any 2007 remnants and found none;
reinstalled Outlook, same result. Reinstalled the entire 2003 package, same
result. Any ideas? Thanks.

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

HELP! HELP! Running XP on a 1-user machine.

I downloaded and installed Office2007beta2; had probs, uninstalled it.
Diagnostics found probs were due to conflicting versions of Office (have
2003PRO). Reinstalled beta then tried to delete 2003. Didn't work (Error
message: The patch package could not be opened. Verify that the patch
package exists and your can access it, or contact the app vendor to verify
that this is a valid windows installer package". I can't uninstall 2003;
2007beta is conflicted. Please help. I didn't realize 2007 would install
without making proper changes to 2003.

Every time I try to do anything within MS apps the Windows Installer pops
up
with the above message.

Uninstalling 2007beta2 doesn't work because I can't reinstall 2003Pro.
And,
I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for lack
of
productivity.

Any help appreciated

 

[John in Kentucky]

Thanks Joann; it's my road laptop that I've hosed, just for the record.
Followed your advice, and the reinstall 2003 went fine. All the apps work
except Outlook (Error msg: MAPI32.dll is corrupt of the wrong version. This
could have been caused by installing other messaging software. Please
reinstall Outlook.". I looked for any 2007 remnants and found none;
reinstalled Outlook, same result. Reinstalled the entire 2003 package, same
result. Any ideas? Thanks.

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

HELP! HELP! Running XP on a 1-user machine.

I downloaded and installed Office2007beta2; had probs, uninstalled it.
Diagnostics found probs were due to conflicting versions of Office (have
2003PRO). Reinstalled beta then tried to delete 2003. Didn't work (Error
message: The patch package could not be opened. Verify that the patch
package exists and your can access it, or contact the app vendor to verify
that this is a valid windows installer package". I can't uninstall 2003;
2007beta is conflicted. Please help. I didn't realize 2007 would install
without making proper changes to 2003.

Every time I try to do anything within MS apps the Windows Installer pops
up
with the above message.

Uninstalling 2007beta2 doesn't work because I can't reinstall 2003Pro.
And,
I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for lack
of
productivity.

Any help appreciated

 

[John in Kentucky]

Thanks Joann; it's my road laptop that I've hosed, just for the record.
Followed your advice, and the reinstall 2003 went fine. All the apps work
except Outlook (Error msg: MAPI32.dll is corrupt of the wrong version. This
could have been caused by installing other messaging software. Please
reinstall Outlook.". I looked for any 2007 remnants and found none;
reinstalled Outlook, same result. Reinstalled the entire 2003 package, same
result. Any ideas? Thanks.

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

HELP! HELP! Running XP on a 1-user machine.

I downloaded and installed Office2007beta2; had probs, uninstalled it.
Diagnostics found probs were due to conflicting versions of Office (have
2003PRO). Reinstalled beta then tried to delete 2003. Didn't work (Error
message: The patch package could not be opened. Verify that the patch
package exists and your can access it, or contact the app vendor to verify
that this is a valid windows installer package". I can't uninstall 2003;
2007beta is conflicted. Please help. I didn't realize 2007 would install
without making proper changes to 2003.

Every time I try to do anything within MS apps the Windows Installer pops
up
with the above message.

Uninstalling 2007beta2 doesn't work because I can't reinstall 2003Pro.
And,
I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for lack
of
productivity.

Any help appreciated

 

[John in Kentucky]

Thanks Joann; it's my road laptop that I've hosed, just for the record.
Followed your advice, and the reinstall 2003 went fine. All the apps work
except Outlook (Error msg: MAPI32.dll is corrupt of the wrong version. This
could have been caused by installing other messaging software. Please
reinstall Outlook.". I looked for any 2007 remnants and found none;
reinstalled Outlook, same result. Reinstalled the entire 2003 package, same
result. Any ideas? Thanks.

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

HELP! HELP! Running XP on a 1-user machine.

I downloaded and installed Office2007beta2; had probs, uninstalled it.
Diagnostics found probs were due to conflicting versions of Office (have
2003PRO). Reinstalled beta then tried to delete 2003. Didn't work (Error
message: The patch package could not be opened. Verify that the patch
package exists and your can access it, or contact the app vendor to verify
that this is a valid windows installer package". I can't uninstall 2003;
2007beta is conflicted. Please help. I didn't realize 2007 would install
without making proper changes to 2003.

Every time I try to do anything within MS apps the Windows Installer pops
up
with the above message.

Uninstalling 2007beta2 doesn't work because I can't reinstall 2003Pro.
And,
I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for lack
of
productivity.

Any help appreciated

 

[John in Kentucky]

Thanks Joann; it's my road laptop that I've hosed, just for the record.
Followed your advice, and the reinstall 2003 went fine. All the apps work
except Outlook (Error msg: MAPI32.dll is corrupt of the wrong version. This
could have been caused by installing other messaging software. Please
reinstall Outlook.". I looked for any 2007 remnants and found none;
reinstalled Outlook, same result. Reinstalled the entire 2003 package, same
result. Any ideas? Thanks.

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

HELP! HELP! Running XP on a 1-user machine.

I downloaded and installed Office2007beta2; had probs, uninstalled it.
Diagnostics found probs were due to conflicting versions of Office (have
2003PRO). Reinstalled beta then tried to delete 2003. Didn't work (Error
message: The patch package could not be opened. Verify that the patch
package exists and your can access it, or contact the app vendor to verify
that this is a valid windows installer package". I can't uninstall 2003;
2007beta is conflicted. Please help. I didn't realize 2007 would install
without making proper changes to 2003.

Every time I try to do anything within MS apps the Windows Installer pops
up
with the above message.

Uninstalling 2007beta2 doesn't work because I can't reinstall 2003Pro.
And,
I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for lack
of
productivity.

Any help appreciated

 

[John in Kentucky]

Thanks Joann; it's my road laptop that I've hosed, just for the record.
Followed your advice, and the reinstall 2003 went fine. All the apps work
except Outlook (Error msg: MAPI32.dll is corrupt of the wrong version. This
could have been caused by installing other messaging software. Please
reinstall Outlook.". I looked for any 2007 remnants and found none;
reinstalled Outlook, same result. Reinstalled the entire 2003 package, same
result. Any ideas? Thanks.

Anyone who installs Office 2007's beta on a production system *ought* to be
fired. Sorry - my personal opinion.

First - back up all of your important files and emails. You need to dump as
much of the 2003 and 2007 versions as you can. Then run the Windows
Installer Cleaner. Read all of the directions carefully and TAKE YOUR TIME.
You can really screw things up with this if you just click-click-click your
way thru it.

After they are both gone, reboot and then install Office 2003.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

HELP! HELP! Running XP on a 1-user machine.

I downloaded and installed Office2007beta2; had probs, uninstalled it.
Diagnostics found probs were due to conflicting versions of Office (have
2003PRO). Reinstalled beta then tried to delete 2003. Didn't work (Error
message: The patch package could not be opened. Verify that the patch
package exists and your can access it, or contact the app vendor to verify
that this is a valid windows installer package". I can't uninstall 2003;
2007beta is conflicted. Please help. I didn't realize 2007 would install
without making proper changes to 2003.

Every time I try to do anything within MS apps the Windows Installer pops
up
with the above message.

Uninstalling 2007beta2 doesn't work because I can't reinstall 2003Pro.
And,
I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for lack
of
productivity.

Any help appreciated

 

[Milly Staples [MVP - Outlook]]

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

groups.google.com is your friend - posted here many times/

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| Thanks Joann; it's my road laptop that I've hosed, just for the
| record. Followed your advice, and the reinstall 2003 went fine. All
| the apps work except Outlook (Error msg: MAPI32.dll is corrupt of the
| wrong version. This could have been caused by installing other
| messaging software. Please reinstall Outlook.". I looked for any
| 2007 remnants and found none; reinstalled Outlook, same result.
| Reinstalled the entire 2003 package, same result. Any ideas? Thanks.
|
| "JoAnn Paules [MVP]" wrote:
|
|| Anyone who installs Office 2007's beta on a production system
|| *ought* to be fired. Sorry - my personal opinion.
||
|| First - back up all of your important files and emails. You need to
|| dump as much of the 2003 and 2007 versions as you can. Then run the
|| Windows Installer Cleaner. Read all of the directions carefully and
|| TAKE YOUR TIME. You can really screw things up with this if you just
|| click-click-click your way thru it.
||
|| After they are both gone, reboot and then install Office 2003.
||
|| Description of the Windows Installer CleanUp Utility
|| http://support.microsoft.com/?id=290301
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| "John in Kentucky" <John in (e-mail address removed)>
|| wrote in message
|| ||| HELP! HELP! Running XP on a 1-user machine.
|||
||| I downloaded and installed Office2007beta2; had probs, uninstalled
||| it. Diagnostics found probs were due to conflicting versions of
||| Office (have 2003PRO). Reinstalled beta then tried to delete 2003.
||| Didn't work (Error message: The patch package could not be opened.
||| Verify that the patch package exists and your can access it, or
||| contact the app vendor to verify that this is a valid windows
||| installer package". I can't uninstall 2003; 2007beta is
||| conflicted. Please help. I didn't realize 2007 would install
||| without making proper changes to 2003.
|||
||| Every time I try to do anything within MS apps the Windows
||| Installer pops up
||| with the above message.
|||
||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||| 2003Pro. And,
||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job for
||| lack of
||| productivity.
|||
||| Any help appreciated