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Message: [QUOTE="Milly Staples [MVP - Outlook], post: 7251336"] [URL]http://groups.google.com/groups/search?q=mapi32.dll+wrong+version+group%3Amicrosoft.public.office.misc&start=0&scoring=d&hl=en&lr=&safe=off&num=10&[/URL] -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, John in Kentucky asked: | JoAnn, Milly, anyone: | | I've been all over the groups and only find there are a lot of people | in the same boat. The questions I have are really simple: | 1. Does MS offer any mechanism whatsoever to completely remove Beta2? | 2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro | doesn't work due to some residual MAPI.DLL overlapping problem. Is | there a MAPI*.* that I can manually delete? | 3. Is it possible that the only fix is a complete re-imaging of the | hard drive? | | Sorry to be a pain, but it would seem answers to the 3 q's above | would be helpful to a lot of hurting people out here. | | Thanks, | | John | | "JoAnn Paules [MVP]" wrote: | || Look for an Outlook newsgroup. And I'm sure there will be a fix || mentioned in there. Using Google is a simple way of checking the || archives. || || (I bet you'll think two, three, and maybe four times about || installing beta software on a computer in the future. ;-) ) || || -- || || JoAnn Paules || MVP Microsoft [Publisher] || || || || in message ||| Thanks, Milly, but can you be more specific regarding the group? ||| And, could ||| you comment if the discussion includes a fix? Thanks. ||| ||| "Milly Staples [MVP - Outlook]" wrote: ||| |||| groups.google.com is your friend - posted here many times/ |||| |||| --Â |||| Milly Staples [MVP - Outlook] |||| |||| Post all replies to the group to keep the discussion intact. All |||| unsolicited mail sent to my personal account will be deleted |||| without reading. |||| |||| After furious head scratching, John in Kentucky asked: |||| ||||| Thanks Joann; it's my road laptop that I've hosed, just for the ||||| record. Followed your advice, and the reinstall 2003 went fine. ||||| All the apps work except Outlook (Error msg: MAPI32.dll is ||||| corrupt of the wrong version. This could have been caused by ||||| installing other messaging software. Please reinstall Outlook.". ||||| I looked for any 2007 remnants and found none; reinstalled ||||| Outlook, same result. Reinstalled the entire 2003 package, same ||||| result. Any ideas? Thanks. ||||| ||||| "JoAnn Paules [MVP]" wrote: ||||| |||||| Anyone who installs Office 2007's beta on a production system |||||| *ought* to be fired. Sorry - my personal opinion. |||||| |||||| First - back up all of your important files and emails. You need |||||| to dump as much of the 2003 and 2007 versions as you can. Then |||||| run the Windows Installer Cleaner. Read all of the directions |||||| carefully and TAKE YOUR TIME. You can really screw things up |||||| with this if you just click-click-click your way thru it. |||||| |||||| After they are both gone, reboot and then install Office 2003. |||||| |||||| Description of the Windows Installer CleanUp Utility |||||| [URL]http://support.microsoft.com/?id=290301[/URL] |||||| |||||| -- |||||| |||||| JoAnn Paules |||||| MVP Microsoft [Publisher] |||||| |||||| |||||| |||||| "John in Kentucky" <John in [email]Kentucky@discussions.microsoft.com[/email]> |||||| wrote in message |||||| ||||||| HELP! HELP! Running XP on a 1-user machine. ||||||| ||||||| I downloaded and installed Office2007beta2; had probs, ||||||| uninstalled it. Diagnostics found probs were due to conflicting ||||||| versions of Office (have 2003PRO). Reinstalled beta then tried ||||||| to delete 2003. Didn't work (Error message: The patch package ||||||| could not be opened. Verify that the patch package exists and ||||||| your can access it, or contact the app vendor to verify that ||||||| this is a valid windows installer package". I can't uninstall ||||||| 2003; 2007beta is conflicted. Please help. I didn't realize ||||||| 2007 would install without making proper changes to 2003. ||||||| ||||||| Every time I try to do anything within MS apps the Windows ||||||| Installer pops up ||||||| with the above message. ||||||| ||||||| Uninstalling 2007beta2 doesn't work because I can't reinstall ||||||| 2003Pro. And, ||||||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job ||||||| for lack of ||||||| productivity. ||||||| ||||||| Any help appreciated [/QUOTE]

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