Windows Installer patch files (.MSP files) are missing.

[Befuddled Bellevue-ite]

"Office Update" is failing and I'm presented with four possible reasons why.
One of these reasons leads me to suspect it is because my PC contains no
*.MSP files. The problem description states that I may also be unable to
uninstall Office.

Clicking the "Microsoft Product Support" link takes me to a Web page that
states, "that page is unavailable."

Is there any solution to this problem other than completely re-installing
Windows 98SE and Office 2000?

PS A year or so ago, I was able to use the "Office Updates" option. Now, it
fails and I have no idea why the *.MSP files are missing.

 

[garfield-n-odie]

See http://support.microsoft.com/?kbid=295823 "You receive the 'This patch
package could not be opened' errror message in Office 2003, in Office XP, or
in Office 2000".

 

[Befuddled Bellevue-ite]

Thank you very much for the tip. I guess I was so annoyed by the "that Web
page is unavailable" response, I assumed I was screwed and needed to start
(reinstalling Windows/Office) from scratch. I've not followed the
instructions on the site you've listed but I did download the utility to see
how it operates.

 

[garfield-n-odie]

Post back if you run into problems. At the bottom of the article I
cited is a link to KB article 290301 which gives more details about what
the utility does.

 

[tuzzy]

"Office Update" is failing and I'm presented with four possible reasons why.
One of these reasons leads me to suspect it is because my PC contains no
*.MSP files. The problem description states that I may also be unable to
uninstall Office.

Clicking the "Microsoft Product Support" link takes me to a Web page that
states, "that page is unavailable."

Is there any solution to this problem other than completely re-installing
Windows 98SE and Office 2000?

PS A year or so ago, I was able to use the "Office Updates" option. Now, it
fails and I have no idea why the *.MSP files are missing.

 

[Dazbee]

Dazbee Writes: I have experienced the same difficulties as "Befuddled
Bellevue-ite", but assistance offered by "garfield n-odie" does not appear to
help. Have you resolved the issue?

 

[Ryan Asdourian [MSFT]]

You can try updating your Windows Script...

Windows Script 5.6

http://download.microsoft.com/download/2/8/a/28a5a346-1be1-4049-b554-3bc5f3174353/scripten.exe



Thanks,

Ryan

 

[Dazbee]

Ryan

Thanks for the tip. Unfortunately the installation fails with the following
message - "INF Install Failure. Reason invalid INF file"

Regards

Dazbee

 

[cerberus.help.co.fedup]

I have the same problem you have laid out below, did you get a solution from
anywhere?

 

[Dazbee]

No joy for me at all. I am still hoping that someone out there has a
solution. All was going swimmingly until I tried to install an office update.
Since then, no more office updates for me!

 

[roadhummer]

"Office Update" is failing and I'm presented with four possible reasons why.
One of these reasons leads me to suspect it is because my PC contains no
*.MSP files. The problem description states that I may also be unable to
uninstall Office.

Clicking the "Microsoft Product Support" link takes me to a Web page that
states, "that page is unavailable."

Is there any solution to this problem other than completely re-installing
Windows 98SE and Office 2000?

PS A year or so ago, I was able to use the "Office Updates" option. Now, it
fails and I have no idea why the *.MSP files are missing.

 

[j-andrew]

I too was getting fustrated, and I had other errors as well. The first thing
I did was download and ran the msiccu2. I was able to get a clean install of
my Office Software. That cleared up some other errors but not the update
error. I then read and followed the instructions on kb304498. Nothing was
working until I got to method 7. Then I remembered that Access was bought
separately. I tried the detect and repair and I got some sort of source error
(don't remember exactly what error). I ran msiccu2 again, this time selecting
Access, reinstalled and was able to do my updates.