Windows Installer

[Joe]

I am using Office 2003, my problem is with Outlook 2003. I constantly get a
Windows Installer window that pops up. If I click on a link in an email, or
right click on an address to look at properties or try to send a document as
an attachment rto an email, I get this damn Windows Installer pop up. Can
anyone help as it is driving me crazy. I'm about to dump Outlook and go to a
different program. H E L P!

 

[BillR [MVP]]

Have you allowed the installation to complete?

 

[Peter Foldes]

See if the following will help

http://support.microsoft.com/kb/290301

 

[Joe]

Well I can't tell actually. It goes through preparing to install and after 5
or so minutes the pop up leave, and the function I initiated that caused the
pop up to appear is completed. But if I do the same command again ( say
attaching a word document as a review to an email) the Windows Installer pop
up appears again and it goes through the same process. At first I thought
each time I tried a "new" command I had to go through this process, but
instead it is EVERYTIME I try any command. I just converted from Office XP a
couple of months ago, where I never received the Windows Installer pop up. Is
there something in the setup causing this? I have run the microsoft kb290301
several times. Thanks

 

[Joe]

I have run the microsoft kb290301
several times. Thanks

 

[BillR [MVP]]

Are you using both Word 2003 and Outlook 2003? Any other versions of Word
installed?

 

[Joe]

Yes, both are 2003. Am running Office 2003. No other versions of Microsoft
Word.

 

[BillR [MVP]]

Any add-isn isntalled? Try disablign them.

Do you use any other email clients?

 

[Joe]

I have a spam filter add in. I also use use Outlook Express for a different
email account.

 

[BillR [MVP]]

Try disabling the Spam filter. I doubt it will help but ...

 

[Joe]

You are correct........it did not help.

Try disabling the Spam filter. I doubt it will help but ...