Windows Office 2007 Update fails

[Ross M. Greenberg]

This one is confusing the heck out of me!

I'm running Vista Ultimate, and Office 2007 Ultimate.

When I did a Windows
Update I was told of four security updates to Office. They download
properly but do not install: when I try to install them I get a consistent
error on each of them: Error 91A.

I can find no such error in Microsoft's Knowledgebase. No solution in the
other Microsoft.public newsgroups to date.

I tried updating in Safe Mode and get the same error message.

What should I be searching on to identify and alleviate this problem? Any
idea?

Thanks!

Ross

 

[Ross M. Greenberg]

This one is confusing the heck out of me!

I'm running Vista Ultimate, and Office 2007 Ultimate.

When I did a Windows
Update I was told of four security updates to Office. They download
properly but do not install: when I try to install them I get a consistent
error on each of them: Error 91A.

I can find no such error in Microsoft's Knowledgebase. No solution in the
other Microsoft.public newsgroups to date.

I tried updating in Safe Mode and get the same error message.

What should I be searching on to identify and alleviate this problem? Any
idea?

Thanks!

Ross

Still getting a "91A" error on these updates as of five minutes ago, after a
new download........

 

[Ross M. Greenberg]

Still getting a "91A" error on these updates as of five minutes ago, after
a new download........

And now it installed perfectly! Must be magic because there has been no
announced fix or the mysterious 91A error........

 

[Mark]

Hi having the same problem i have tried about 20 times still the same message failed 91A i cant find anything on this can you tell me how you manage to install office updates.

Thanks
Mark

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

 

[Sky King]

Having what same problem, Mark? Please describe what is happening on your
system in detail; include any error messages you receive (especially error
numbers); list what update you are trying to install when this happens; what
version of Office?

--

....Sky

Tom "Sky" King
===========

 

[Milly Staples [MVP - Outlook]]

Sky - it is the horrible Egghead Cafe interface and postings that causes this. I simply skip them since you have to go back and forth too many times to get to the root problem. YMMV.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Sky King asked:

| Having what same problem, Mark? Please describe what is happening on
| your system in detail; include any error messages you receive
| (especially error numbers); list what update you are trying to
| install when this happens; what version of Office?
|
|
|| Hi having the same problem i have tried about 20 times still the same
|| message failed 91A i cant find anything on this can you tell me how
|| you manage to install office updates.

 

[Joshua Jury]

Okay, I had the same error. I noticed some people talking about having blank discs in their drives but I had nothing in mine, but I remembered I had some images mounted on my PC. So try ejecting all DVD's CD's and see if it works.
It worked for me.

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com/default.aspx?ref=ng

 

[ainbar]

After I have installed the office 2007 trial and then I needed to uninstall
it my office outlook is not working and I am getting an error massage “cannot
start office look, MAPI32.DLL is corrupt or wrong version, outlook 2003
worked before I uninstalled the office 2007 after reinstalling the office
2003 I still getting the same error massage, what can I do, can anyone help
me

 

[Milly Staples [MVP - Outlook]]

Rename MSMAPI32 (Not MAPI32) to MSMAPI32.old with Outlook completely closed.
Open Outlook and allow it to run a repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, ainbar asked:

| After I have installed the office 2007 trial and then I needed to
| uninstall
| it my office outlook is not working and I am getting an error massage
| “cannot start office look, MAPI32.DLL is corrupt or wrong version,
| outlook 2003
| worked before I uninstalled the office 2007 after reinstalling the
| office 2003 I still getting the same error massage, what can I do,
| can anyone help
| me