Keith Jones said:
I should have mentioned that we tried moving the file between
computers via Zip disk, assuming that it was an email-based problem.
That did not, however, fix the problem.
Any other suggestions?
Using a Zip disk is different than zipping a file. Zip is the
dominant file compression format on Windows machines, just as
Stuffit is the dominant compression format for Macs.
You can use Stuffit to send to a PC, too - there's a free Windows
Stuffit Expander at
http://www.stuffit.com/win/index.html
You can also zip files on the Mac - Stuffit (the paid versions)
include DropZip utility, and there are a number of free/shareware
zippers out there. Check
http://www.versiontracker.com/macosx/
Having said that, I don't think that's your problem - if you
transferred it using a Zip disk, it sounds like file corruption (I'm
assuming you left the ".doc" extension on the file).
You might try copying all but the last paragraph mark to a new
document and Save As to a different file name. Sometimes the
document gets corrupted, and that paragraph mark (which like other
paragraph marks is a container for paragraph information) contains a
lot of document information that can get corrupted.