Windows reboots when requesting Print of Visio Drawing

[Bill]

Hi:

My problem is that on some of my existing Visio drawings, when I select
Print, windows immediately restarts. My PC is not the only one that this
occurs.

My enviromment, Windows XP Prof SP2, Visio Professional 2003 with SP2
installed.

I need a suggestion as to how I can start to figure out how to fix this
problem.

Bill

 

[Susan Ramlet]

Are the files particularly large? Can you pinpoint what the files have in
common?

What about trying an updated printer driver, or printing to a different
printer to troubleshoot?

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Susan Ramlet
MVP - Office

Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!