Windows updated overnight; now cursor not working properly in Word

[JaneinPA]

My computer installed a number of updates overnight & now I find problems in
Microsoft Word. The cursor will select things on the ribbons, but I can't
highlight text with it. I can type in a document, but I can't use the mouse
to do any kind of editing. My mouse works perfectly in every other program.

This is a widespread problem, since I read many other people on the web who
have just experienced the same thing with this update.

Does Microsoft know about it? How do I fix this?

 

[MarekS]

Yes, I can confirm it. I Have the same problem. Also when I close Word, it
does not work an I must restart Word.

JaneinPA píše:

 

[JaneinPA]

Take a look here:
http://www.microsoft.com/office/com...&p=1&tid=b6aed94f-c621-4ecc-8295-cd09a133c379
Lots of other people have the same problem. I haven't fixed it yet.

 

[JaneinPA]

After an hour on the phone getting to the right person (very maddening!)
Here is how to fix this:

In start, type regedit. Then find this folder
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data


Rename the folder "olddata" and close the registry editor.
Try Microsoft Word. That should fix it. Word will create a new Data
folder. The updates corrupted the old one.

 

[Mothermac]

I tried that fix, but my computer would not let me rename the folder. Any
suggestions?

 

[JaneinPA]

Can you delete it? You should be able to.

I tried that fix, but my computer would not let me rename the folder. Any
suggestions?

 

[pat]

THANK YOU, this solved the problem for me .

THANKS

 

[Lirri]

Thank you so much, I should have looked here before reinstalling. Making the
change to the registry did the trick.

 

[JJPratt]

Yea, that did the trick..! Thanks for the post.

After an hour on the phone getting to the right person (very maddening!)
Here is how to fix this:

In start, type regedit. Then find this folder
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data


Rename the folder "olddata" and close the registry editor.
Try Microsoft Word. That should fix it. Word will create a new Data
folder. The updates corrupted the old one.

 

[Thanks so much! Solved my problem.]

Yea, that did the trick..! Thanks for the post.