Windows XP Pro won't update

[Larry Pierson]

After installing XP Pro, I tried installing service pack I
but it keeps crashing, stating that a file in a temporary
directory that the update creates has been updated by
another application (which doesn't make any sense since
only the update creates the subdirectory). The
subdirectory and file is

C:\config.msi\pt153.tmp

I'm tried deleting the file (no luck), tried taking away
its read only attributes. Neither works. I'm stuck and
unable to proceed.

 

[Cerridwen]

After installing XP Pro, I tried installing service pack I
but it keeps crashing, stating that a file in a temporary
directory that the update creates has been updated by
another application (which doesn't make any sense since
only the update creates the subdirectory). The
subdirectory and file is

C:\config.msi\pt153.tmp

I'm tried deleting the file (no luck), tried taking away
its read only attributes. Neither works. I'm stuck and
unable to proceed.

I fail to see what this has to do with Office....