M
MarkT
We have been sending files (pdf, doc, xls, psd, eps etc) as attachments in
RTF format for a long time. All being received fine by customers whether
they are working in Outlook, Notes or with many other email software products.
Suddenly today we have customers receiving emails with just winmail.dat
attachments.
We have read other posts on this issue - all suggesting to change to 'Plain
text' or HTML format. This does work BUT - is there a way to continue
sending as RTF without this problem as we prefer RTF?
I have no idea why this has suddenly started to happen today - can anyone
throw any light on this issue and offer an alternative solution to switching
format?
Many thanks.
Mark
RTF format for a long time. All being received fine by customers whether
they are working in Outlook, Notes or with many other email software products.
Suddenly today we have customers receiving emails with just winmail.dat
attachments.
We have read other posts on this issue - all suggesting to change to 'Plain
text' or HTML format. This does work BUT - is there a way to continue
sending as RTF without this problem as we prefer RTF?
I have no idea why this has suddenly started to happen today - can anyone
throw any light on this issue and offer an alternative solution to switching
format?
Many thanks.
Mark